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Credit Manager

Kolkata, West Bengal, India
December 10, 2019

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Curriculum Vitae


CONTACT: (M) +91-980*******

Off - (M) +91-907*******

Personal Email:

Skype ID: debasisspanda

Job Objective:

To obtain Credit Manager Position that will allow me to utilize my skills and has potential for growth. Assignments in the field of finance & accounts with a high growth-oriented organisation.

Professional Brief:

14 years of experience in account receivable, credit, collection, Income audit, pay roll process, (GST) tax reconciliation, payable, general cashiering, forecasting, budgeting and month end reporting functions. Well versed with modern accounting, PMS, POS, accounting software, payroll systems and procedures with expertise in finalisation of corporate office.

Employment History:

21st September 2016 to present

Preopening team at The Westin Kolkata Rajarhat (314 Rooms, Kolkata, Marriott Group of Hotels)

Designation: Credit Manager

Monitoring of finance work:

Develop, communicate and monitor compliance by all departments with hotel credit policies.

Monitor credit limits of all outstanding accounts.

Timely Credit collections of all outstanding payments

Process all valid applications for credit facilities by clients and make recommendation for amount of credit to be extended by the hotel.

Organize credit meeting in a month regarding the outstanding debtors and prepare minutes of meeting.

All types of contracts read carefully and preparing the bills accordingly.

Ensure that payments received from debtors (Cheques, Cash, NEFT, RTGS and Credit Cards).

Daily Credit Card reconciliation, transfer from accruals to credit card account, daily payment posting.

All credit card related query handled promptly.

Day wise checked the bank statement and made receipt regularly.

Monthly generates the Debtors ageing report and sent to owner and corporate office.

Vendor creation form updated and sent to respective company for update our vendor account.

26AS reconciliation, accordingly TDS certificate follow up with vendor.

Transaction code creation in opera, mapping with POS and finance software sun.

Preparing of GSTR1 file (Invoice Wise) and send to third party consultant to GSTR filing.

Account & Liability reconciliation. GL, CL & DL should be tallied daily.

Following the process as per Marriott ISRA audit.

Month end closing with in a timeline.

Deposit update and share weekly basis to sales and event.

Bad debtors write off as prepared every month and documented.

Made different type of reporting function for corporate reporting I.E. Debtors aging report, Room controllable, CC Commission Report, Three month forecast, Financial Report -Hotel results South Asia.

Accounts Payable Area:

Material and Service Bill Booking

Prepaid allocation


Salary verification

Allocation & Food cost

Vendor Payment Process including foreign remittance

Ledger reconciliation

Balance confirmation for vendor

Assets & liability reconciliation partly

Maintain prepaid register

Input tax reconciliation

TCS reconciliation


Creditors aging and released the payment with in a timeframe.

Travel agent commission payment as on time.


Month End closing process:

MIS, Forecast & Budget

1st February 2016 to 15th September 2016(Transferred to Westin Kolkata)

Sheraton Hyderabad Hotel (272 Rooms, Hyderabad, Marriott Group of Hotels)

Position: Credit Manager

Responsibility of entire account receivable work.

1st of July 2013 to 31st of January 2016

Preopening Team member with Taj Group of Hotels (The Gateway Hotel Kolkata & Hinjewadi Pune)

Job role assigned as a credit manager.

Responsibility of entire account receivable work and followed the TPAM audit procedure.

From November 2012 to June 2013:

Pre-opening Team Member with Carlson Group of Hotels, Kolkata

Position: Income Auditor

Responsibility: Income Auditor cum Credit Control.

Monitoring of Credit Control & Income Audit:

Reviews all accounts listed on the High Balance Report daily and follows up with guests concerned to secure additional credit information and obtain settlement.

Makes daily telephone calls or writes to individuals and companies with past due accounts to effect prompt collection.

Ensure that outstanding accounts are collected promptly and that the debtors are kept within hotel terms of trade and approved credit limits.

Implement Credit training in operating departments regarding the Hotel’s credit policy including proper credit card, cash and cheque acceptance, limits and approved direct bill listing.

Promptly answer guest queries relating to their accounts, adjusting where required, after obtaining appropriate authorization.

Assist the Financial Controller and Accounts Manager in the processing of month-end closing.

Ensure the preparation of financial reports in accordance with hotel requirements of meeting various due dates i.e., month-end, aging report etc.

Ensure that travel agents’ commissions are being processed in a timely manner: spot checking to ensure that commissions for groups (large conferences) are being correctly set up.

Reviews of all Tax part like luxury Tax, sale tax, Service tax, value added tax.

Responsible for maintaining the debtor’s aging, ledger and regular review of the trail balance.

Reconcile all credit card charges. Posting of all payments received daily. Track advance deposits.

Prepare recommended write-off / allowance list for the month end.

Works closely with the Director of Sales, Front Office Manager as well as GSA’s to obtain additional credit card pre-authorizations whenever required.

Retention charges of daily basis and maintain file separately.

Credit Card Commission and Service Tax entry.

Ensure daily Updating of forex Rate which are received from forex dealing Company.

All the Invoices are checked properly and supporting attached with proper documents.

Prepare the BTC Bill and dispatch to Party of Regularly.

Regular checking bank account details and making Bank Reconciliation System.

Maintain separately of Advance Collection which receipt from party.

Separately maintain files of Transfer pick up-Drops, Wi-Fi-Internet, Telephone and Travel Agent commissions.

Cash Collection Amount deposited at bank and tally with Bank Deposit Slip on regularly.

Corporate Reporting (As per TPAM Rules and Regulations):

Daily Business Report.

Debtors Aging Report, Treasury Report, Monthly outstanding and collection Report.

Payroll Information and system Management:

Assist to Assistant Finance Manager for Salary Process.

PF, ESI, Insurance, Staff Advance, Banking.

From March 2009 to October 2012:

Team Member with ITC Group of Hotels (Fortune Select Loudon, 68 Rooms, 4* Property, Kolkata)

Position Held: Finance Executive

Monitoring of Accounts and Audit:

Revenue and tax reconciliation (Opera-Micros) manually made and match with Trial Balance.

Tax part separately maintains with Excel sheet and match with PMS Software.

In House Guest, Rate, occupancy, Payment mode properly check.

Collection of Payment from All Outlets and Proper tally with Software.

Ensure that payments received from debtors (cheques, direct deposits, credit cards) are processed and banked daily.

Register maintains properly of Cash, C/Card and Check details date wise which deposit to bank.

To check void, Non-Chargeable, discount bill.

Package (CPAI, MAPAI, APAI, CP++, MAP++ and AP++) calculation as occupancy wise checking regularly.

Credit card sale Match with all the transaction wise.

Maintain file of NO Show, Early Checked in, Late Departure, Allowance, Complimentary room, House Use Room, Bills on Hold, Guest ledger High Balance with Proper Documents.

Monitoring of Telephone calls, Wi-Fi and Travel Desk.

Checking Sales Summary report and Income Audit report daily basis.

All City Ledger, Cash, C-Card Bills transfer properly also made Receipt.

Implementing accounting systems & collection procedures.

Credit Control, Receivable, collection works done properly.

Process all credit applications, good Public Relation with all the Debtors.

Handle with care the debtors follow up.

Establish Credit limits, Explain credit policy thoroughly too new credit customers.

All the Departed Invoices are checked properly and Supporting must be attached with proper documentation.

Prepare the BTC Bill and dispatch to Party of Regularly.

Everyday Follow up and collection for Outstanding Bill (Bill to Company).

Everyday checked bank Account details and maintain Bank Reconciliation System.

Cash Collection Amount deposited at bank and tally with Bank Deposit Slip on regularly.

C/Card and Cheque amount match with Daily basis with Net banking.

Ensure daily Updating of foreign exchange Rate which are received from foreign exchange dealing Company.

Credit Card Commission and Service Tax entry.

Finance Reporting:

Daily Sales Report.

Revenue and Tax Reconciliation Report.


Post Graduate- Management of Business administration (MBA-Finance).

Professional Course, ITS Skill or Training:

Diploma in Computer Application (Dos, MS-Office, Outlook-Email, Internet) from Sterlite Foundation.

Diploma in Financial Accounting System (Tally, Accord) from Youth Computer Training centre, Govt. of West Bengal.

Standard Operating of Property Management System likes Opera, IDS, APM and Fidelio.

Standard Operating of Point of Sale likes Symphony, Micros, POS Gold and IDS.

Standard Operating of Financial accounting software likes Orion R-12 (Oracle) and Sun.

Standard Operating of Enterprise Resource Planning like Kobe-Nark Daily Business Report.

Standard Operating of Payroll Information and System Management like ALIF.

Personal Details:

Permanent Address : Swan – 315, Siddha Town Rajarhat, East Beraberi,

Dist. North 24 Parganas, Pin.700136, Kolkata, West Bengal, India.

City : Kolkata.

Date of Birth : 25th January 1983.

Language Known : English, Hindi, Bengali, Oriya.

Marital Status : Married.

Family Member : Mother, Wife, Son.

Nationality : Indian.


Place: Kolkata Debasis Panda

Contact this candidate