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Customer Service Sales

Location:
Hewitt, NJ, 07421
Posted:
December 10, 2019

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Resume:

NANCY ROSENBERG

** ***** ****, ******, ** *****

Cellular: 973-***-****

E-Mail: ada1m8@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Berkeley College

Cash Disbursement Coordinator (Contract Assignment) Jan 2019 – Present

Assists with bank investigations for domestic and international payment issues

Prepares any required overnight shipping labels for rush requests to ensure timely remittance

Creates new vendors in SAP, ensuring proper legal

Provides backup to company personnel as requested

Diagnostica Stago

Accounts Payable Specialist Apr 2014 – Jun 2018

Preparing month end accruals for missing invoices and adjusting for differences, duplicates, and issues in relation to the reconciliations

Managed invoice discrepancies against vendor contracts to resolve and outstanding issues to assure all terms and agreements were met and payments complied with contract requirements

Reviewed invoices received matching them to the related supporting documentation

Create monthly file for corporate AMEX expenses. Prepare year end 1099’s and W9’s

Concur Administrator, maintain expense reports, T&E system and audits; create monthly T&E reports, Daily analyses of expense reports by approve or reject them, teach new hare to navigate and, set them up in the Concur system. Contact Concur IT department whenever an issue with the system and try to correct it.

Valeant Pharmaceuticals/Bausch+Lomb Sept 2013 – Feb 2014

Sr Credit Analyst (Contract Assignment)

Reconciled cash receipts by accurately reconciling cash receipts to open invoices

Reduced and maintain a low percentage of pending due to customer cash receipts

Worked with collection agencies and legal counsels, as necessary to reconcile delinquent accounts

Processed chargeback and rebate adjudication

Worked with internal departments, specifically Customer Service, Sales, Product Control, and Accounting as well as customers to resolve billing issues for releasing orders

Reduced and maintain a low percentage of past due collection amount primarily by telephone, emails and/or letters

Analyzed and resolved discrepancies in customer accounts

Determined the cause of orders on credit hold by obtaining and analyzing a variety of credit related information and data through multiple available sources

Obtained and analyzed credit data and financial statements for new and existing customers to determine the degree of credit risk and set optimal credit limit

Maintained and update relevant records, files and information to the database

Diagnastica Stago Dec 2012 – Aug 2013

Staff Accountant (Contract Assignment)

Preparation of provider tax payments

Reconciles financial discrepancies by collecting and analyzing account information, (Cash, Accrued Liabilities and Accounts Receivable)

Assist with special projects as needed and provide customer service to corporate

Run and analyze corporate A/P trial balance monthly and daily cash entries

Assist in 401k audit – prepare and mail out confirmation letters to employees

Roc Apparel Group LLC Sept 2008 – Aug 2011

Sr Credit Analyst

Managed the collection activities by collaborating with the various team members such as Sales and Managers to eliminate all obstacles creating disputes with customers

Managed receivables in such a way that DSO metrics meet or exceed the established goals using an analytical approach that is systematized sustainable

Resposible for management of accounting transactions in support f the receivables process, including establishing and maintaining account reconciliations

Managed the control environment to ensure compliance with company policies and procedures. Also have the role of maintaining and updating internal control documentation as is required. Interface with inside and outside auditors to share information and periodic reviews and where necessary drive the implementation of corrective actions

M&M Aerospace/ N.Y.Fasteners Sept 2005 – Dec 2007

AR Coordinator and Credit Administrator

Reconciled AR, including securing payments and payment dispute investigation

Follow up on collection calls on past due accounts and resolved chargebacks

Conducts credit investigations on existing and potential customers

Recommends appropriate lines of credit on prospected customers

Interface with customers and other departments to research and resolve issues

Processed daily cash receipts from a lock box into a cash receipts journal

Processed NSF checks and update cash spreadsheet

Assist with monthly close process, special projects and other duties as assigned

Benjamin Moore Jan 2003 – Jul 2005

Credit Analyst

Performed heavy collection calls to build customer relationships and ensure timely payment

Implemented a credit check process on all accounts within assigned portfolio

Effectively manage AR exposure through the use of automate credit-hold processes, while assessing the need for revisions in credit limits and or customer credit-holds

Reviewed and maintained a current status of assigned A/R portfolio and pursue terms of sale compliance

Wrote a weekly report on assigned A/R portfolio status and attend monthly credit group meetings

Performed other credit related duties as assigned

SKILLS:

SAP- Oracle– PeopleSoft - Miller (Aviation Software) – AS/400 – Microsoft Office – Lotus

Master Pack – BlueCherry – Movex– Bilingual English and Spanish

EDUCATION AND TRAINING:

Ramapo College, Mahwah, New Jersey, BS Accounting

Certificate on Credit & Financial Analysis from Dun and Bradstreet



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