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Sales Associate,Customer service

Location:
Doha, Qatar
Salary:
4,000 to 4,500
Posted:
December 10, 2019

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Resume:

JENNIFER E. WAJE

Mob: +974-********/********

Email: ada1g4@r.postjobfree.com

OBJECTIVE

To grow with a reputable and stable organization and utilize essential elements of my qualifications, experiences, personal skills and capabilities on basic and advance store operations. To seek an organization that allows me to be of service to the best of my knowledge and abilities, or train me according to company’s standards and allow me to maximize my potentials to the fullest, which in turn will direct them towards the success of the organization. SUMMARY OF WORK EXPERIENCE AND SKILLS

More than three years working experience at Cocoon Luxury as Supervisor

Four months working experience at Al Balad Lebanese Restaurant Qatar.

Eleven years working experience at Mr Baker Kuwait as Showroom Manager.

Three years working experience in Hotel & Restaurant as Buffet In Charge.

Customer Service Oriented.

Online seller.

EMPLOYMENT BACKGROUND

Shop In Charge : July 2016 – up to present

Reporting to General Manager

Cocoon Luxury

Talal Bin Mohammed Trading Company

Duties and Responsibilities:

Responsible for planning and managing the operation in order to exceed company targets and profitability with outstanding product and service execution.

We do arrangement for the gift and we do wrapping as well.

Operate ethically protecting the Company Brand and ensure there no violation of company policy and procedure, ensure safety, sanitation and security procedure.

Maintain adequate stocks levels for the volume of business.

Conduct physical inventories, evaluate condition of equipment and conduct routine maintenance and minor repairs. Respond and resolve customer complaint ensuring guest satisfaction Showroom Manager : July 2012 till August 2014

Reporting to Area Manager

Mr. Baker Kuwait

Sameer Saeed & Youseef Nadoum General Trading Co.

Duties and Responsibilities:

Responsible for planning and managing the operation in order to exceed company targets and profitability with outstanding product and service execution.

Communicate and cultivate training and career development of my employee.

Operate ethically protecting the Company Brand and ensure there no violation of company policy and procedure, ensure safety, sanitation and security procedures

Balance staffing levels and labor cost to achieve optimal productivity.

Monitor and control cost centers using established methods to meet goals.

Ensure Brand and Product Knowledge, monitor Food Safety Standard.

Maintain adequate stocks levels for the volume of business.

Conduct physical inventories, evaluate condition of equipment and conduct routine maintenance and minor repairs.

Respond and resolve customer complaint ensuring guest satisfaction. Showroom In Charge : April 2010– July 2012

Reporting to Area Manager

Mr. Baker Kuwait

Sameer Saeed & Youseef Nadoum General Trading Co.

Duties and Responsibilities:

Execute training activities for the newly hired employee from Staff level thru hands on approach, evaluates the performance and develops action plan to improve them.

Conduct Local Store Marketing and insuring the implementation at shop level.

Ensure operational excellence to meet company standards and customer satisfaction.

As a Showroom In Charge my primary job is to increase, monitor and maintained the highest sales level, profit share and market share of my Showroom.

Showroom Supervisor : July 2006 till April 2010

Reporting to Showroom Manager

Mr. Baker Kuwait

Sameer Saeed & Youseef Nadoum General Trading Co.

Duties and Responsibilities:

Assist Showroom Manager in Local Store Marketing implementation at the shop level.

Ensure operation execution meets company standard and customer satisfaction

Executes training activities for a team member thru a hands on approach.

Be personally available to customer to communicate and identify their needs and address their questions and concern.

Prepare Labor Schedule to ensure that the store goals will be met through appropriate planning and organization of staff.

Maintain an efficient ordering system to ensure all necessary store and office supplies are available as needed.

Executing physical inventory by scheduling and overseeing the inventory process in the store. Sales Associate : October 2003 till July 2006

Reporting to Showroom Manager

Mr. Baker Kuwait

Sameer Saeed & Youseef Nadoum General Trading Co.

Duties and Responsibilities:

Implements cleanliness and orderliness of the store as a whole.

Assist the management team to execute the training plan for the newly hired employee.

Assist the management in daily, weekly and monthly physical inventory. EDUCATIONAL BACKGROUND

Short Course Computer Secretarial

ICSA Kuwait

Languages known:

English, Arabic, & Tagalog

PERSONAL DETAILS

Nationality : Filipino

Gender : Female

Birth Date : January 05,1976

Marital Status : Married

Visa Status : Working Visa (Transferable with NOC) CHARACTER REFERENCE

Mr Mohammed Dabbor General Manager

Contact Number: +974-******** Talal Bin Mohammed Trading Company Mr. Fadi Fahs Operation Manager

Contact Number: +965-******** Mr Baker Kuwait

Mr. Roland Haddad VP Operation & Finance

Contact Number: +974-******** Al Mannai Hospitality Mr. Jovan laylo Operations Manager

Contact Number: +965-***-**-*** Al Mannai Hospitality



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