Operations Manager

Michael May

***** * ***** * *** Coweta, OK ***** 918-***-**** **********@*****.***

Objective

Proven Professional with nearly thirty years of leading people in First-Line, Local Manager and Director levels of leadership in the Telecommunications Industry. Seeking an opportunity to exercise my talents whether it be in a leadership or technical role to move the company towards it’s goals, objectives, and mission.

Education

UNITED STATES MARINE CORPS 1981 - 1997 LEADERSHIP, TELECOMMUNICATION, RECRUITING

COMMUNITY LEADER 2003 LEADERSHIP BROKEN ARROW GRADUATE COMMUNITY LEADER 2007 LEADERSHIP WAGONER COUNTY GRADUATE UNITED STATES MARINE CORPS 1981 - 1997 LEADERSHIP, TELECOMMUNICATION, RECRUITING

HS DIPLOMA 1981 KELSO HIGH SCHOOL

Skills & Abilities

MANAGEMENT

· Ability to manage multiple activities in a rapidly changing technological environment, at the same time, maintaining a high-profile in the community by being active in the Chamber of Commerce, service groups and the City government.

o Board of Directors for Coweta Chamber 7 years.

o Booster Club 6 years.

o Broken Arrow Neighbors 3 years.

o Broken Arrow Civitans 6 years and founding member of Starlight Civitans group. LEADERSHIP

· Nearly 30 years in managerial roles both in commercial telecommunications and the United States Marine Corps. I have successfully lead both bargaining and non-bargaining work groups of varying sizes towards accomplishing the company mission.

Experience

LOCAL MANAGER WINDSTREAM JULY 2009 – OCTOBER 2019

· Managed the day to day operations and maintenance of 11 exchanges to include the state’s largest markets of Tulsa and Broken Arrow. Lead and directed the service and maintenance technicians for the associated geographic areas. Oversaw installation and maintenance of all Optical/Transport Page 2

equipment, Voice switches such as GTD-5, Juniper MX series, Cisco routers, Cyan, Fujitsu, Nortel and Lucent products. Executed and monitored all safety and training related activities. AREA MANAGER WINDSTREAM JULY 2006 – JULY 2009

· Directly supervised employees responsible for the continuous operations of the Area’s central office switching and transmission equipment; its environment and structural surrounding; coordinated construction, maintenance, installation and repair of outside plant facilities/activities. TELEPHONE SERVICES MANAGER VALOR TELECOM JULY 2004 – JULY 2006

· Directly supervised employees responsible for maintenance of outside plant facilities. Compiled date, determined most economical means of repair or replacement. Oversaw the states quality. LOCAL MANAGER VALOR TELECOM JULY 2000 – JULY 2004

· Managed the day to day operations and maintenance of 14 exchanges. Lead and directed the service and maintenance technicians for the associated geographic areas. Oversaw installation and maintenance of all Optical/Transport equipment, Voice switches such as GTD-5, Juniper MX series, Cisco routers, Cyan, Fujitsu, Nortel and Lucent products. Executed and monitored all safety and training related activities.

Contact this candidate