Service Technician Office

MICHELLE E. ANASTASIA

*** ***** ******** ***** *********,

Montana 59937

Cell Phone: 808-***-****

Email:********.***********@*****.***

MASTERED CORE

PROFICIENCIES

● GEOGRAPHIC INFORMATION

SYSTEMS

● QUALITATIVE COMMUNICATION

METHODS

● INTERPERSONAL COMMUNICATION

● STATISTICAL DATA ANALYSIS

● LEADERSHIP

● LOGISTICAL PLANNING AND

MANAGEMENT

● CONSERVATION AND NATURAL

RESOURCE MANAGEMENT

● INFORMATION TECHNOLOGY

SERVICES

PROFESSIONAL

EXPERIENCE

Office Administrator & IT Service Technician - Montana Technical Solutions – Kalispell, MT - September 2019 - Current

As a full time administrator I coordinate office activities and operations to secure efficiency and compliance to company policies. Duties are supervising administrative staff and field technicians and dividing responsibilities to ensure performance.

• Manage onsite service technician agendas/ travel arrangements/ appointments for contracting services and instore project intakes

• Manage phone calls and correspondence (e-mail, letters, packages etc.)

• Support budgeting and bookkeeping procedures

• Create and update records and databases with personnel, financial and other data

• Support technical computer bench repair and information technology services in store and on-site

Wildland Restoration Crew Leader – Montana Conservation Corps – Kalispell, MT

– January – August, 2019

As a Wildland Restoration Crew Leader was the primary liaison between regional staff and public land project partners in Montana and Idaho. Primary focus was the identification, treatment, and inventory of invasive plant species throughout endangered landscapes in the Northern Rockies ecosystem. Project work integrated restoration efforts, stream restoration, water quality monitoring, mapping, data collection, and revegetation projects.

• Responsibilities included but were not limited to restoration worksite management, professional herbicide and right-of-way applicator license, GPS data collection and record keeping, and the maintenance of relationships with Glacier National Park’s Service, the Forest Service, and other professionals.

• Solo leader was responsible for the development and oversight of three WRT Members, implementation of the MCC mission statement and programmatic objectives including delivery of the educational curriculum.

• WRT Leader required a higher level of self-direction and independent decision making abilities.

GIS Technician - Voinovich School of Leadership and Public Affairs - Athens, OH – May – Sept, 2017

As a Geographic Information System Technician was responsible for digitizing, editing, and reviewing GIS data by interpretation and analysis of historical records of geographic information. Produced high quality datasets for internal and external use. Primary job responsibilities included:

• Analysis of zoning regulations of land use, produced digitized zoning block maps at county level.

• Review of redistricting data for production and digitization of datasets and maps used to optimize future politicians’ assessments in the state of Ohio.

• Interpretation of GIS data for interdisciplinary graduate program specific for academic research and training focused on environmental and energy challenges for area.

• Proficient as well as subject matter expert on GIS Software and information management systems and SPSS statistics software.

EDUCATION

Bachelor of Science, Geographic Information Science & Environmental Studies, OHIO UNIVERSITY

Emergency Medical Technician (EMT), Flathead Community College (Current) CERTIFICATIONS/SPECIAL

SKILLS

-SPSS Software specialist -GIS Software specialist/GIS Certificate (CTGISU)

-Environmental Studies Certificate (CTENVS) -ARC GIS -Microsoft Office Proficient - Department of Agriculture Certified Pesticide and Right-of-Way Applicator License - AERIE Backcountry Medicine Wilderness First Aid Certified

-Red Cross/CPR Certified -Red Cross Lifeguard

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