Todd McKinnon
Oshawa, Ont
L*L 0G5
ada16b@r.postjobfree.com
Objectives
• To elevate and innovate the food service experience for both internal and external customers
• To contribute to the success of a top-tier senior leadership team
• To provide the best possible customer experience Education
George Brown College, Toronto, ON
2009-2011
School of Hospitality & Tourism Management
• Earned a diploma, with honours, in Culinary Management
• Completed 17 week externship at Origin restaurant under Chef de Cuisine Steve Gonzales and Executive Chef
Claudio Aprile
Work Experience
The Deck Bar and Grill @ The Bowmanville Marina
March 2019 - Present
General Manager
• Assisted and consulted with recently changed location ownership regarding renovations, menu creation and implementation of all food and labour control systems. Met target date of June 19th, 2019 grand opening.
• Responsible for the hiring and training of all FOH and BOH salaried managers (5) and hourly employees (75)
• Responsible for all labour and food cost control related to the 250 seat restaurant as well as a 200 person capacity event space.
• Manage and direct all ordering, inventory and product usage.
• Interact with guests regularly in an effort to gain valuable feedback in order to provide the highest level of customer experience.
• Assist with hotel and marina operations when required Aramark @ Durham College and UOIT April
2017-March 2019
Director of Food Services
• Oversee all food service outlets on the Durham College and UOIT campus’ including 16 retail outlets, 1
residential dining hall, catering services and summer conference business totaling +$12 million in combined annual revenue.
• Direct and support a managerial staff of 13 salaried direct reports and 180 hourly, unionized front line associates.
• Manage the client agreement and relationship through constant collaboration and negotiation with a customer and campus community focus.
• Full responsibility for budget creation and P&L management for each profit center. Consistently meet or exceed planned operational goals.
• Responsible for new profit center RFP creation, presentation and implementation/ project management. Led mobilization team to securing and opening 4 new profit centers in 2017-18 including a full service Tim Hortons, Booster Juice and 2 Aramark proprietary locations.
• Grow and foster relationships with franchise partners and vendors to insure uncompromised brand execution, product integration and promotion.
• Twice negotiated a 3 year union collective bargaining agreement between Aramark and Unifor with both employer/employee relationships and fiscal responsibility as focus.
Aramark @ Durham College and UOIT
July 2012-April 2017
Executive Chef
• Operated a residential dining hall with over 800 students on meal plan, serving
+2000 meals daily and generating revenue of +$5 million annually.
• Oversaw all food production, management and safety processes on campus and supported 13 retail operations with concept development, menu construction, costing and pricing.
• Implemented food waste tracking and reduction system resulting in 80 percent compost diversion and 20 percent reduction in pre consumer waste through rigorous production system auditing.
• Routinely developed, costed, and priced a 4 week residential dining, catering and special event menus with a focus on balance and seasonality as well as special menus focusing on nutrition and special dietary needs.
• Collaborate with internal and external clients to meet their budgetary, culinary and customer service needs and
expectations.
• Prepare proposals in response to RFP’s from client for component renovation/ conversion, equipment procurement and new business acquisition. Regional Culinary Champion @ Aramark Canada LTD
September 2015-April 2017
• Support other locations, components and lines of business in an effort to capture costs and increase productivity using a combination of food management processes.
• Perform food safety and management audits on locations throughout region, formulate action plans and support team with implementation
• Coached and trained senior managers nationwide on food production and safety principles through bi-weekly WebEx’s focusing on individual aspects of the processes.
• Assisted with design and implementation of a rigorous receiving program resulting in significant reduction in receiving waste including damaged, shorted and unsatisfactory product.
Hot Rocks Creative Diner/Brock House Kitchen and Bar, Whitby, ON May 2011-June 2012 Line Cook/Sous Chef
• Performed all pastry, garde mange and hot line duties in a high pressure, quality driven, large volume environment.
• Utilized my vast food knowledge in formulating deserts, daily features and special event menus
• Opened and closed kitchen regularly and operated kitchen in the chef’s absence
• Assisted in costing dishes and menus, performed yield tests and make or buy analysis on ingredient lists
• Led fellow employees with an emphasis on quality, efficiency and team productivity
• Updated and adjusted POS layout and content
A Stones Throw Pub, Bowmanville, Ont.
2007-May 2011 Server/Bartender/Manager
• Performed all serving/bartending/managing duties, averaging approximately
$2000 in sales per 6 hour shift
• Opened and closed business day regularly and hosted commemoratory events; consistently exceeding customer expectations
• Managed employees and customers with a focus on service excellence and customer care
Certifications & training
Bartending School of Ontario Certification # 85732 First Aid Certified ex. 2019
Smart Serve Certification # e09021900099 Food
Handlers Certification # B53048
Core competencies
• Excellent time management skills; able to effectively multi-task in a fast-paced, high energy environment
• Proficient in Word, Excel, Power Point and Point of Sale computer programs
• Natural leader who fosters a culture of teamwork and responsibility
• Solid organizational, communication and team building skills
• Dedicated to customer service excellence
• Extremely creative with a flair for innovation and originality References Available Upon Request