JIMMY PAPAIOANNOU
** ******* ***** ***** **** Ontario M4A 2H8
416-***-**** 647-***-**** ada166@r.postjobfree.com
OBJECTIVE: Shipping Receiving, Packaging, Order Picking, Delivery
HIGHLIGHTS OF SKILLS
More than 8 years experience in shipping receiving
Responsible energetic self-motivated adaptable to change and new experiences.
Reliable team player that is able to work independently
Dependable detail oriented, organized and able to work under pressure
Adept at prioritizing workload to meet goals and timetables
Always interested in learning new skills and procedures
Strong verbal and written communication abilities
Basic computer knowledge
RELEVANT EXPERIENCE
Shipper / Receiver Experience
Stored items in an orderly and accessible manner in a warehouse and supply room
Processed incoming requisitions and issue or distribute products in a timely manner
Counted, measured and weighed articles to verify contents of shipments against bills of lading, invoices and storage receipts
Determined method of shipment and arrange shipping; invoices and other shipping documents
Operated forklift and hand truck to load, unload, transport and store goods.
Implemented and followed schedules and procedures for safety inspections
Customer Service Experience
Consulted with clients to determine their needs and priorities
Investigated customer complaints about delivery, service, and billing
Followed up on recommended adjustments to ensure customer satisfaction.
Handled customer complaints and concerns with a view to effective positive resolutions
Ensured high profile customer accounts were processed accurately and on time
WORK EXPERIENCE
Motivator 2016 – 2018
Goodlife Fitness, Toronto, ON
Answered telephone calls and dealt with the callers queries and complaints in a courteous and prompt manner therefore raising company profile
Attended to telephone calls and transferred calls appropriately thus increasing efficiency
Sold memberships to customer visiting the Gym
Checked pool level for PH, amount of Chlorine, and keeping the pool clean at all times
Cleaning and regular maintenance of Gym equipment
Provided exceptional customer service with expediency that resulted in consistent customer satisfaction
Skilled at handling customer complaints promptly and efficiently therefore increasing hotel reputation amongst business community
Prioritized clients’ needs and communicated with them to understand their needs and make them feel welcomed
Handled customers issues with a smile and patience
Investigated customer complaints and followed up with plan of action that ensured customer satisfaction
Line Cook / Manager 2010 - 2015
Wild Wing, Toronto, ON
Verified quantity and quality of foodstuffs issued to kitchen from storeroom
Weighed and measured foodstuffs to verify quantity received
Oversaw distribution of all foodstuffs
Prepared inventory of foodstuffs on hand in kitchen
Maintained kitchen work areas and restaurant equipment and utensils in clean and orderly condition
Swept and mopped floors
Stock Clerk 2008 - 2010
Sobeys Ltd., Toronto, ON
Unpacked products received by store and counted and sort items
Stocked shelves and display areas and kept stock clean and in order
Obtained articles for customers from shelf or stockroom
Directed customers to location of articles sought
Operated cash register
EDUCATION
Completed Grade 12 courses in Accounting, Math, Science, History and Marketing.
Victoria Park Secondary School