Spare Parts Manager - Stock Control Manager - Supply Chain Supervisor

Ahmed Mohamed Mahmoud Hafez *

Ahmed Mohamed Mahmoud Hafez

Phone: (+2) 02 - 43104459

Cell: (+2) 011 - 11122874

(+2) 010 - 20896990

E-Mail: ada0sb@r.postjobfree.com

Nationality: Egyptian

Date (Place of Birth): 02 Jun'86 (Cairo)

Military Status: Completed

ACADEMIC CREDENTIALS

Master’s Degree in Business Administration, an MBA in Business Management, Sales and Marketing, Cardiff Metropolitan University U.K. in September 2019.

• Qualification Grade: Merit. • Project Grade: Distinguished.

Bachelor in Mechanical Automotive and Tractors Engineering, Helwan University in May 2008.

• Graduation Project: Maintenance and Troubleshooting of Diesel Engine.

• Qualification Grade: Good (70.5 %). • Last year Grade: Very Good (84.2 %).

• Project Grade: Excellent. • Ranking: Seventh.

SUMMARY AND OBJECTIVE

I am Ahmed Hafez, Highly talented for more than ten years of work experience in Several Positions. Expert Knowledge in the Engineering and Mechanical Automotive Business. Seeking a challenge to be a part of a company's Vision to achieve Excellence and Perfection. Allow me to apply my background and my Interpersonal skills, which may be developed to Cost Control, Quality Assurance. PROFESSIONAL EXPERIENCES (FULL-TIME)

BMW Group Egypt (Rolls Royce - BMW - Mini Cooper).

April 2014 - Till Present

Spare Parts Operation Manager, Wholesale (Retail - Dealerships - Accessories and lifestyle items), Operations, and Stock Control.

NACITA Corporation, Auto Spare Parts, Brakes, Tires, Batteries.

January 2013 - March 2014

Spare Parts Supervisor, Wholesale - Operations - Stock Control.

El-kady Automotive Group Authorized Dealer for Chevrolet and Hyundai.

June 2010 - December 2012

Spare Parts Adviser, Wholesale - Operations - Stock Control.

EIM Egyptian International Motors Group.

Spare Parts Adviser, Wholesale - Operations - Stock Control.

July 2008 - March 2009

Ahmed Mohamed Mahmoud Hafez 2

ADDITIONAL PROFESSIONAL EXPERIENCES (PART-TIME)

MATGR for Engineering and Trading (Electric Golf Cars, ATVs and Quads, Electric Scooters, Gas Scooters, and PTVs).

Jan 2019 - July 2019

Spare Parts Consultant.

RESPONSIBILITIES AND INTERPERSONAL SKILLS

Supervision Skills

• Planning, Organizing, Leading, Controlling, Evaluate, Develop, Coach and Manage Team (an effective Delegate and share Responsibility). Ability to Drive the Workforce towards Accomplishing Goals and Targets within a Specified Time Frame.

• Ensure that appropriate communications take place throughout the location/s by Facilitating and Participating in monthly Open-Book meetings, encouraging an Open-Door Policy, and Proactively seeking Feedback from Team Members.

• Experienced in Handling HR Functions like Performance Analysis and Appraisals, Payroll Management, Trained new hires, and updated employee Training Materials.

• Performed Potential Employee Interviews and makes Hiring Decisions.

Snippet Professional Accomplishment

• Create BMW Egypt E-Commerce Website (First Automotive Website in Egypt).

• Upgrade 83 cars to Limited Edition Cars (M Aerodynamic and Performance Cars).

• Upgrade Lifestyle items to an important Sales Channel and maintain a good Accessory Display in each Branch.

• Makings Initial Stocks of Accessory items (M Aerodynamic and Performance) for New Models.

Sales and Marketing, Supply Chain, and Stock Control Skills

• Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary.

• Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Forecasts Goals in addition to Objectives for Dealers.

• Increases sales Revenue, Market share and Maximize Gross Profit Margins GPM.

• Responsible for Inventory Management Policies as per Organization Concept. Ahmed Mohamed Mahmoud Hafez 3

• Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs.

• Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads.

• Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market.

• Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market.

• Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes).

• Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing.

• Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes.

• Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately.

• Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts.

• Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor and Environmental protection Rules are Complied with.

• Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker

• Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability and Assertive.

• Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case.

• Strong Decision-Making skills with an Eye for Strategic Enhancement of the business.

• Strong Facilitation skills to understand and Address Issues across multiple Disciplines.

• Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs.

• Follow up for Top management.

SPECIALIZED TRAINING

BMW Regional Training Academy, Time Management. Summer 2017

AFQ American Society for Quality Assurance of Education, English Winter 2016 Language.

Score the Plus Building Human Assets, Team Building Workshop. Winter 2015 Ahmed Mohamed Mahmoud Hafez 4

Volkswagen Group Egypt (Volkswagen – Audi – Seat – Skoda), Winter 2014 Service Advisor.

Summer 2013

NASS National Academy for Science and Skills, Car Quick Service, Air Condition, Brakes, Wheel Alignment and Balancing Tires, Batteries, Oil Changing, and Customer Service.

Winter 2008

Zedny Team for Human Development,

1- Inter-Personal Skills, Change Management, Problem Solving, Stress Management, Self Confidence, and Negative Emotions. 2- Planning, Leadership, Mind Mapping and Self Learning. 3- Communication Skills.

Bosch Training Academy, Summer 2007

1- EL 1 Automotive Electric (Electrical Basics, Electronic Circuits). 2- EL 2 Automotive Electric (Measuring Technology). 3- Jet 1 Ignition Systems.

4- Jet 4 Motronic (Injection Systems).

Toyota, Car Service, and Maintenance, Internship. Winter 2006

Mercedes-Benz, Automotive Technical Advanced. Summer 2006

Mercedes-Benz, Car Service, and Maintenance, Internship. Summer 2005 LANGUAGE COMPETENCE

Arabic: Mother Tongue.

English: Very Good.

French: Basics.

HOBBIES AND INTERESTS

• Volunteer Works (Resala – Dar Al Orman) Associations and 57357 Hospital.

• Football, Swimming, Shooting, Chess, Horsemanship, Traveling.

• Socializing with Friends and Family.

• Reading, Computing, Listening Music.

COMPUTER EXPERTISE

ICDL Certificate (Well Versed at Advanced Microsoft Office, Excel, PowerPoint, and Word).

Puma Reading, Autoline, SAP, ETK, S-Gate, ATLAS, AIR, TMSI, and Media-Pool Programs.

Experience Using Internet Savvy and Research Skills.

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