Debbie Thorpe

Seattle, WA *****

503-***-****

ada0rd@r.postjobfree.com

PROFESSIONAL SUMMARY

Extensive career in the construction field. Started on commercial work (architectural sheet metal) and then focused on residential work with the majority of the time on remodeling. Every project is unique, challenging, rewarding, and a learning experience. Committed to assisting clients in altering their homes to meet their evolving needs.

KEY SKILLS AND EXPERTISE

Project Coordination

Trade Contractor Management

Safety focused

Personnel Supervision

Time/Task Management

Customer Service

Quality Control

Customer focused

Microsoft Project

PROFESSIONAL EXPERIENCE

Residential Remodeling Project Manager 1996-2016 and 2018-2019

Neil Kelly Design Build Remodeling

Portland Oregon and Seattle Washington

Started as a project manager for various sizes of residential remodeling projects. Knowledge of materials, styles, codes, and the needs of families has created a desire for personal growth. The desire to tackle new challenges is what helps me to excel in providing excellent service to my clients for their particular projects.

Experience in all aspects of the project from the sale of the job through to completion. With a focus on client relationships and satisfaction in the completed project.

Design, setup and tear down of displays for home shows. Interacted with potential clients during the home shows.

Mentored and trained new employees about the procedures and policies of the company. Also guided new employees on the fundamentals of successful client relationships.

Received Project Manager of the Year recognition on multiple occasions.

Relocated to Seattle when Neil Kelly expanded into the Seattle market when Seattle Design Build was purchased. Focused on the extensive training the existing staff and established the Neil Kelly brand in Seattle.

Scheduled and managed the buildout of the new Neil Kelly showroom in Georgetown. Including all offices and displays.

Assisted designers in conducting seminars, and spent about a year as the general manager of the Seattle office.

Residential Remodeling Project Manager 2016-2018

Interior Expressions, Issaquah Washington

Worked with designers to create a working and profitable budget for residential projects. Established printed schedules and added new trade contractors. Reviewed the site for challenges and details. Also met trade contractors onsite to help with establishing the scope of work

Worked with designers to establish the final working budget in preparation for project sale.

Met with clients for final review of specifications and plans. Obtained preferred access and household information.

Ordered cabinets with designers to confirm all details and dimensions.

Issued purchase orders to trade contractors and established number of days to complete their scope of work.

Ordered all materials needed for the project. Issued purchase orders, scheduled delivery or pick up of materials.

Visited working jobsites, starting trade contractors, reviewed quality and updated clients.

My feelings of satisfaction and overwhelming appreciation from the client on the completion of their project is what makes this career my specialty. It is the long-term relationships and repeat projects from satisfied clients that brings repeat business and drives me to always complete my best work.

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