DAVIDA CHAMBERLIN-ELLIOTT

**** *. ***** *** ********* #9101 League City, Texas 77573 ada0q5@r.postjobfree.com

SEMI-RETIRED

PROFESSIONAL PROFILE HISTORY

Clinical Director Administrator Counselor Health Care Educator

High capacity leader proficient in all aspects of clinical operations management and administration. Credentialed Alcohol and Substance Abuse Counselor and Licensed Chemical Dependency Counselor. Solid record for developing sustainable clinical programs, delivering quality services, elevating patient satisfaction, reducing and containing costs, recruiting top talent, supervising staff, and ensuring regulatory compliance.

PROFILE & KEY OFFERINGS

20+ Years of combined experience as a Counselor, Director and Executive Director of outpatient clinics and freestanding residential treatment centers.

Well qualified, earned a Master’s degree in Behavior Science / Psychology with extensive ongoing development.

Experienced strategizing with industry thought leaders, record of success collaboratively with area colleges and research centers to develop and implement health training programs.

Characterized as a resilient, direct and dynamic change agent able to quickly adjust to rapidly changing environment and respond to unique problems using innovative, out-of-the box approaches.

Additional strengths include:

Clinical Program Design & Implementation Developing Staff Training Programs

Outcome Measurement / Management Ensuring Compliance / Elevating Service Quality

Operations Management Budget Management / Resource Development

Self starter, working on an independent basis without need of oversight from management. Continued and appropriate level of ongoing communication so as to provide identification and when necessary problem solves risks

Excellent Microsoft skills

20+ years in program development and business growth.

Extensive 20+ year experience in customer service skills in identifying and collaborating with stakeholders to insure that needs are met and milestones are completed on time

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Currently Semi-Retired – Looking for part time employment only – 2 – 3 days weekly

Resource Staffing - Houston, TX Oct. 2015 – Current

Real Estate – New Home 1st Sales Assistant - Temporary

Planned and executed daily management of model homes on interim basis. Direct interaction with new home clientele regarding showing models and answering questions. Working with sales counselor to develop the sales contract and other documents necessary for closing of the sale of a new home. Manage work in the Sales Force CRM regarding client information.

CENIKOR FOUNDATION dba ODYSSEY HOUSE RESIDENTIAL TREATMENT Sept. 2014 - Sept 2015

An Adolescent Residential Treatment Program Of Cenikor Foundation Residential And Outpatient Programs

Clinical Manager Ensure the clinical treatment program is effectively administered and meets regulatory requirements. Supervise clinical staff and manage counselor caseloads to comply with licensure standards. Identify services and support needed to address client problems and needs as identified in client assessment. Oversee and evaluate the recording of client progress in the clinical record and ensure documentation is legible and complies with documentation standards.

Provide initial training and orientation as well as on-going leadership and support to all members of the clinical department to ensure that they have the tools necessary to carry out their job responsibilities. Participate in the facility Quality Assurance program including facilitating process improvement as necessary. Intervene as necessary on issues relating to client complaints, concerns and operational issues. Perform addition duties as assigned and consistent with exempt functions as defined in this job description

Development and implementation of clinical aspect of all programmatic changes and updates as needed. Total redevelopment of a new strength based treatment program for adolescent substance users changed from a modified therapeutic adolescent community model. New program inclusive of needs of the juvenile justice system clients as well as the ability to work with and integrate needs of CPS clients so as to move smoothly through this program and still meet the needs of each referring agency.

Resource Staffing - Houston, TX Sept 2013 – August 2014

Real Estate – New Home Sales Help - Temporary

• Planned and executed daily management of model homes on interim basis

DEVEREUX TEXAS TREATMENT NETWORK, League City, TX Dec 2003 to August 2013

(Non-profit organization that helps children, adolescents and adults address the multiple issues stemming from both substance abuse and mental health conditions.)

Director of Outpatient Psychiatric and In-Patient Substance Abuse Services (Oct 2006 to Aug 2013) Direct all aspects of this fast paced outpatient psychiatric clinic and in-patient substance abuse treatment program within a psychiatric hospital. facility that provides diagnostic and treatment services for individuals suffering from psychiatric and/or chemical dependency disorders.

Provide leadership, direction and administration of business and healthcare practices to ensure operational and financial effectiveness. Core areas of responsibility entail: facilities management; recruitment and development of therapists and clinicians; patient satisfaction and relationship management; ensuring regulatory and operations compliance; and acute contract development and maintenance.

Highlighted Contributions:

•Outpatient Program Development: Overhauled and restructured the outpatient psychiatric service that enabled the network to expand service offerings in Texas.

•Health Care Facilities Management: Redesigned the children’s waiting room credited with improving patient satisfaction and word of mouth referrals. Secured resources through a combination of budget management and in-kind gift donations.

•Physician and Therapist Recruitment and Credentialing and All Hospital and Outpatient Clinic Credentialing: Recruited well qualified and passionate Physicians and Therapists; leveraged background as a business owner and clinical service provider to identify top talent.

oObtaining all documents necessary from physicians and therapists related to a complete credentialing application

oForwarding initial and re-credentialing applications to physicians and therapists in timeframes outlined in credentialing policy

oMaintaining accuracy in processing credentialing applications

oMaintenance of all documents regarding hospital third party payers and ongoing re-credentialing

oMaintaining and insuring accurate on-site and distance site hospital, physician and clinician credentialing files

oContract Negotiations: Framed and negotiated rates and additions of new programs to existing contracts.

•Strategic Advisor to Senior Management: Relied upon to understand and leverage financial information and contribute to long term and short term business planning that will drive sustainability and business improvement.

•In-Service Training / Staff Development: Facilitated in-service training for direct care staff and support staff in systems management, clinical documentation (evidence based), regulatory obligations and quality management activities. Authored and implemented comprehensive Substance Use Disorder Education Modules for inpatient doctors, therapists and direct care personnel.

•Improving Patient Satisfaction: Championed change and worked collaboratively with senior management staff members to develop strategies that would improve patient satisfaction and elevate the level of quality.

•Committees: Member of several committees including: Operations, Medical Executive, Quality

Management, Documentation Update, Substance Use Initiative Taskforce initiated at the Corporate level.

•Risk Management / Quality Assurance: Active in the investigation and development of: substance use treatment philosophy and implementation within all Devereux Centers including screening, assessment and risk assessment.

HOUSTON AFTERCARE, INC, Houston, Texas June 1985 to Dec 2003

Executive Director / Founder

For 18 years managed the operations of this residential treatment facility. Oversaw the ground up development and long term viability of business. Involved in all aspects of operations including business development, infrastructure development, marketing, compliance, obtaining state licensing, staff recruitment/development/supervision, negotiating and securing contracts, developing and implementing clinical programs, budget management, and partnership development.

•Staff Supervision: Provided direct supervision to the program director and four licensed chemical dependency counselors. Facilitated weekly group supervision meetings and general staff meetings.

•Clinical Administration: Administered all clinical and administrative programs working in conjunction with licensing and certifying entities

•Therapy: Provided didactic lectures, individual and group therapy to adult clients and their families.

•Program Management: Developed and implemented new programming, documentation, and quality improvement strategies in accordance with licensing standards.

•Regulatory Compliance: Assisted in licensing audits and modified the program as necessary for accreditation by TCADA, Texas Rehabilitation Commission and other public and private agencies inclusive of managed care visits.

•Business Development: Marketed to and developed relationships with private and public client bases.

TEACHING EXPERIENCE

Adjunct Professor, Alvin Community College System Houston, TX, Jan 2006 to Jun 2012

Adjunct Professor, San Jacinto College System Houston, Texas, Jan 2006 to Dec 2009

PROFESSIONAL AFFILIATIONS

Galveston County Juvenile Court Services - Diversion Program for Adolescents with Class C

Misdemeanor Charges

Mental Health Advisory Board, San Jacinto College System

Workshop Trainer, Alvin Community College Addiction and Mental Health Tech. Studies & Gulf Coast

Addiction Transfer Center

EDUCATION / CERTIFICATIONS / ONGOING PROFESSIONAL DEVELOPMENT

Education

Master of Arts Behavioral Science / Psychology

University of Houston Clear Lake - 2000

Bachelor of Science in Psychology

University of Houston Clear Lake – 1996

Licensure

Substance Use and Behavioral Health

Licensed Chemical Dependency Counselor

Texas Department of State Health Services

Board Certified Alcohol and Drug Counselor Diplomat

TX Certification Board of Alcoholism and Drug Abuse Counselors

Internationally Certified Alcohol and Drug Counselor

International Certification and Reciprocity Consortium / Alcohol and Other Drug Abuse, In

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Brief Relapse Prevention Therapy

Cenaps Corporation, Terence Gorsky, Trainer

Certification training in working with Co-Occurring Disorders through University of Houston

Dispute Resolution and Mediation Training

A.A. White Dispute Resolution Institute

Insurance Licensure

Licensed by Texas Department of Insurance

General Lines Agent; Life, Accident, Health, and HMO Lic# 1215837

Adjuster- All Lines Lic# 2048212

PUBLICATIONS & PRESENTATIONS

•“Promising Practices in Screening, Assessment, Treatment, Referral, and Outcome Measurement in an Adolescent Substance Using Population.” Presented at Joint Commission’s national annual conference,

“From Ethics to Evidence, Supporting Behavioral Healthcare Decision Making.”2006

•LeBuffe, P., Robison, S., and Chamberlin-Elliott, D. (2010). Residential Treatment for Children and Adolescents with Conduct Disorders. In Murrihy, R., Kidman, A., and Ollendick, T. (Ed.), Clinical Handbook of Assessing and Treating Conduct Problems in Youth. (pp. 333 – 364). New York: Springer Science + Business Media, 2008

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