desire Z Cooper
Baldwinsville NY
Objective: To secure a stylist/nail specialist position in a spa or salon.
Customer Service Representative
Highlights of Qualifications
Seven years retail operations/ business management experience
Strong customer service and client relations skills
Bilingual, fluent in English and Spanish
Attended National Hair Expose' in Syracuse, NY 2005
Styled and cut hair at the New York State Fair in August 2005
Team builder, eager to assist with all aspects of the spa/salon
Skills Summary
Graduated from Phillips Hairstyling Institute November 2, 2005
Performed hair cuts including solid, graduated, layered forms and scissor, clipper and razor techniques
Specialized in full service day spa
Completed hair styles which included roller sets, blow dry, thermal iron, classic long hair and two, three, four, five strand and Dutch braids
Applied hair color applications to encompass corrective color and foiling
Excelled in permanents waves, soft curls and chemical relaxers
Performed manicures in addition to plain and oil pedicures
Managed and maintained inventory of 20,000 items valued over $5,000,000
Planned and supervised daily activities of 12 member staff of customer service reps
Cross-trained company employees regarding store operation policies and procedures
Education
Phillips Hairstyling Institute 86.5% Avg. Sep 2004- Nov 2005
San Juan City College 3.9 GPA Jun 1990- May 1991
Work History
Assistant Manager Rite Aid Pharmacy, Virginia Beach, VA 1999-2003
Assistant Manager RUE 21 Fashions, Newport News, VA 1994-1999
Hairstylist Manager. Garbos Spa, Syracuse NY. 2009-present
Personal trainer. Aspen Gym, Cicero NY. 2010-2014