DHVANI

PAKAI

SUMMARY

+1-226-***-****

ada0fx@r.postjobfree.com

www.linkedin.com/in/dhvanipakai

• Over all 4.5 year of experience with various firms in all facets of business analysis life cycle.

• Techno functional Business Analyst with exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands with skills like Good listener, strong analytical and problem-solving skills, and good team player.

WORK EXPERIENCE

Business Analyst (Operations) CWB Group, Milton

JUN’19 – PRESENT

• Gathered understanding of product from the Stakeholder.

• Defining and analyzing key drivers for business.

• Performing and synthesizing research to be used in modeling, competitive and industrial analysis.

• Managing project scope, reporting, feasibility studies and cost benefits.

• Collaborating with SLT team to evaluate which manual processes across the organization, are very crucial and needs to be digitized and automated, that saves time, cost and human errors.

• Working in Waterfall and Agile environment.

• Data analyst for various surveys and creating Presentation for Board meeting.

• Reporting to the Senior Vice President of CWB group. Freelance Business Analyst Castlegate Services Pvt Ltd (Remote) JAN’18 – APR’19

• Gathered understanding of product from the Stakeholder.

• Managing project scope, reporting, feasibility studies and cost benefits.

• Giving online training to the co-workers for how the system can be made work efficiently.

• Creating and working on various reports using SQL and other reporting tool with the background of financial markets.

• Developing technologies to provide continuous improvement and provide guidance to various stakeholders. Business Analyst Edelweiss Financial Services Ltd JUN’15 – NOV’2017

• Worked as a Business analyst for multiple Process automation and Process improvement projects like corporate credit card management and Education assistance system which saved 8+ man days per month meeting aggressive deadlines.

• Requirement gathering, documentation, cost analysis, seeking approvals, Knowledge transfer to developer, gap analysis, test case creation and execution, delivering the desired end result, user training.

• Core member of the team that evaluated, implemented and managed Project Management Systems (IBM CLM, JIRA and Confluence) for team of 120+.

• Creating and working on various reports using SQL and other reporting tool with the background of financial markets.

• Business analyst for Internal Audit Workflow Process for Corporate controller team which hires many Chartered accountants to do regular audit for the organization, making it completely digitized and achieved 100% client satisfaction.

EDUCATION

PG in Information Technology & Business Analysis - Operations Conestoga College of IT and advanced learning (2018-2019) Related Coursework: Project Management, MIS, Software Integration, Business Data Analysis, ERP, Business Process & Integrated Case Study Network Design. Related Projects:

1. Working on Live issues of COBER Solution, Kitchener. Understanding the communication issues and finding the work around of the same by applying all the BA skills. Suggested various hardware requirements, Software like ZOHO people. 2. Creating the Job Search Database for Conestoga Students. Heavy use of SQL to create the tables and integrate with the data of the classmates and making it run successfully with the result of which city is best suited to the student. 3. Case study for Criminal Offense Database.

Understanding the scenario of how Saskatchewan existing database works, find the issues and rectify the same. Also, add new data record as per the constraints of client. 4. Social Network Analysis to understand interest of customers. Gathering data from Facebook, importing it to Gephi for analysis using various algorithm and finding the densely populated cluster and making conclusions from it. Bachelor of Computer science

K. J. Somaiya College of Engineering (2010-2014)

SKILLS

SOCIAL COMMUNITY INITIATIVE

Part of the renowned NGO since March 2018– SCOUTS CANADA as Colony Scouter which provides program for youth to develop in all aspect for bright future. ADDITIONAL ACHIEVEMENT

• Declared as Industry champion by acquiring 1

st

place as overall best performing company in BSG

Online Simulation Game for course of ERP.

• Successfully completed “Intelligent ERP with SAP S/4HANA Cloud” with 90.7%.

• Cleared Capital Market module and Financial Market beginner’s module NCFM examination.

• Business analysis • Requirement

gathering

• Stakeholder

management

• Process analysis and

understanding

• Test case creation

and execution

• Agile and Waterfall

methodology

• SDLC • Documentation like FSD,

BRD, TSD, use case

• Vendor

management

• Problem solving • Dashboard creation • Wireframe and prototype creation

• Solution oriented

approach

• Business process

modelling

• Leadership • Critical thinking

• Microsoft office • SQL • Microsoft access • Microsoft visio

• JIRA • Confluence • IBM CLM • Power BI

• Balsamiq • Mockup • Prezi • Bizagi

• Xmind • Gephi

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