CompletedSocial Service Worker Course in2008.
Rotations completed inChildandYouthWork, WorkinginHostel`s, Domestic Violence, and Addictions, as well as receptionist, administration and accountingpositions, auto underwriter, and in house auto claims adjuster, as well as personal lines insurance broker.
ProvidedComprehensive primary care to each and every client
Full understandingof the dynamics involved in various insurance needs
Willing to upgrade and/or attain any further qualifications necessary PROFESSIONAL QUALIFICATIONS:
Knowledge of insurance contracts and coverages, processingof applications, new business and policy renewals. Speakingwith company representatives, auto body repair shops, brokers and auto appraisers.
Dealingwithwalk in clients for payments, processingof daily bank deposits, processingof bi-weekly pay cheques, payment of invoices and client return cheques as well as receptionduties.
Computer literate with an understandingof Microsoft Office, Outlook, Excel, and Powerpoint.
Accurate and timely record keepingandupdates followed to ensure comprehensive care to my clients
Exceptional critical thinking skills to provide competent care and ensure exceptional working conditions.
Communicatedwithprimary care workers to report any changes in clients status.
Workedco-operatively with co-workers and supervisors to establish a first rate teamofprofessionals.
Created a positive, inspiringenvironment for clients and staff.
Ability to adapt to changingenvironments, work schedules as proven by my variety of rotations.
Capacity to multi-task in a busy environment answering calls, worked as a personal lines CSR selling home, auto and farminsurancepolicies, handledcommercial fleet auto policies, did reception and front counter work, ordered supplies, didmail, took payments fromclientsandansweredinquiries, worked as an inhouse auto claims adjuster, entered policies intocomputer system, didfilingworkedwith various insurance programs, scanned and attached files onto client account screens while assimilating to a paperless system, and workingeffectively and efficiently with clients and staff. PROFESSIONAL EXPERIENCE:
Gitter Done Trucking – Part Owner 2013-2019
North KentMutual Insurance 2012-2013
Kent and Essex Mutual Insurance (Maternity Leave)
Thames Insurance Woodstock Personal LinesBroker
SheridanCollege Police Sciences Degree
Insurance Institute of Canada AIIC 1992-1995
Medix Social Service Worker Diploma withHonours 2007- 2008