REMESH P. P

IT Administrator with *+year’s Experience

Al Qaraweyeen Street,Najma,Doha,Qatar

Email ID:ada06d@r.postjobfree.com, Mob : +974-******** Microsoft ID :9669999

Career Objective

I intend to hold an honourable position in a reputed company and thereby apply my skills, knowledge and abilities required for the job. To work in an organization with a dynamic environment, where I can apply my skills to learn, contribute and succeed. WORK EXPERIENCE

INVOSOME BRANDING SOLUTIONS-THRISSUR,KERALA,INDIA

IT System Administrator

5-June- 2017 – 20-Oct- 2019

Perform daily system administration tasks to make sure maximum system performance availability.

Perform installation, maintenance and tuning of server operating systems management of user accounts.

Perform installation, maintenance & support of servers ; hardware and software

Manage inter office network, CCTV operations, troubleshooting systems and peripherals.

Supervise efficient application of various window patches and security controls.

Compiling and presenting information, writing reports & support systems

& training provide to users, responding to feedback.

Manage and monitor system plans and supervise all activities for plan and unplanned systems

IT Support Provides 24x7x365 first line support via all communication channels and offers remote access to Clients & Employees SM7 VENTURES SDN.BHD –KLANG,SELANGOR,MALAYSIA

IT Support Executive

25-May -2016 – 13-May-2017

Installing, Configuring, Troubleshooting IT Hardware, operating systems and software applications, Laptops, Desktops & office 365 Email Configuration and Maintaining for entire organization.

Coordinating with 3

rd

party support in Major issues, Communicate & Manage with Suppliers for IT Procurements

IT Support Provides first line support via all communication channels and offers remote access to Brokers& Employees

Responds to questions and problem calls relating to Systems and Underwriting. Identifies problems.

Execution of the underwriting strategy for the Class of Business- Sending quotations to Brokers& Customers, Generating Monthly reports of Production &Generate loss ratio through Aims Apps.

Bulk SMS Monthly Renewal notification sent to customers and companies, Provides day-to-day support technical support give Aims Application to branches & Internal users on software/hardware complaints

AGROFARM INDIA PRODUCER COMPANY LTD - KERALA,INDIA System Administrator

15-May-2015 – 30-April-2016

Responsibilities include Server Administrative Tools management, Resource Sharing, Drive Sharing, Internet Sharing

Maintaining work group and domain systems, network management, troubleshooting.

Monitor all system alerts and assist to resolve complex issues in system h/w & S/w.

Coordinate with management and evaluate conduct capacity for system

Coordinating with 3

rd

party support in Major issues, Communicate & Manage with Suppliers for IT Procurements.

Deploying new hardware, server backups & evaluating new software & security risks.

Responds to questions and problem calls relating to Systems and Underwriting. Identifies problems.

Execution of the underwriting strategy for the Class of Business- Sending quotations to Brokers& Customers

M.R.MARINE ENGINEERING-SHIPYARD,COCHI,KERALA,INDIA IT Administrator

01-July-2012 – 30-April-2015

Installing, Configuring, Troubleshooting IT Hardware, operating systems and software applications, Laptops, Desktops,Email Configuration and Maintaining for entire organization.

Upgrade systems and processes as required for enhanced functionality and security issue resolution

Responsible for diagnosing & resolving hardware, software & end user’s problems.

Maintaining Daily Service Logs reports, quotations &Managing Stocks for Equipment’s, Consumables and other supplies.

Deploying new hardware, server backups & evaluating new software & security risks.

IT Service Desk Provides 24x7x365 first line support via all communication channels and offers remote access (Team viewer, Any Desk, Phone) when required.

Analyze system for failure and assist to restore files with help of operating system.

Coordinating with 3

rd

party support in Major issue,Communicate & Manage with Suppliers for IT Procurements.

QUALIFICATION SUMMARY

Master of Computer Applications (MCA) : 70% - 2012

[ University / Board : Annamalai University – Chennai,India ]

[ Institution :Teams Global Village Academy –Thrissur ]

CCNA,MCSE,MCITP : 2010 - A+ Grade

[India Options software pvt.ltd –Thrissur, India – 2010]

Bachelor of Computer Applications (BCA) : 2010 - 52%

[Chinmaya Mission college[Bharathiar University – Coimbatore,India - 2010]

Higher Secondary – Science : 2007 – 65%

[G.H.S.S Vettilappara – Kerala,India ]

S.S.L.C : 2005 – 62 %

[G.H.S.S Vettilappara – Kerala,India ]

IT Skills

Software Applications& Database:

Java, MS Office, My SQL

Windows Administration:

OS, Windows Servers,Mac, Office 365, AD, DHCP,DNS Networking :

LAN,WAN,Cisco Router,TP Link,VPN

Certifications

Microsoft Certified IT Enterprise Administrator : Windows Server 2008

[Microsoft ID : 9669999]

Interpersonal Skills

Workaholic, can support 24*7 first line

Comprehensive problem solving abilities.

Excellent verbal & written communication skills.

Quick Learner

Adaptable to change

Punctual, loyal & flexible.

Personal Info:

Nationality : Indian Marital Status: Single

Passport Number:L1536883 Visa Status : Work – Business Visa

Native Address : Pulikkal [H],Kuttichira [P.O], Date Of Birth : 26/12/1989 Chalakudy,Thrissur,Kerala,India-680724

Languages Known : English,Hndi,Malayalam,Tami

References

Available Upon Request.

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge. Date: November 23, 2019

Place: Doha, Qatar

Contact this candidate