Administrative Assistant

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Lola Ignatowski

****.**********@*****.*** • www.linkedin.com/in/lola-ignatowski-23b35513/ • Rochester, NY 14626 • 585-***-**** Program Management & Operations Specialist

Accomplished, forward-thinking, and goal-oriented professional with an extensive background in leading various high- impacting non-profit and business operations. Skilled in the development and implementation of effective strategies focused on the enhancement of program effectiveness, productivity, and efficiency. Expertise in providing leadership to cross- functional teams to drive operational excellence and increased profitability. Demonstrated ability to generate revenue through innovative thought leadership. Analytical professional with a talent for cultivating relationships focused on promoting best practices. Areas of expertise include:

• Program & Operations Management

• Continuous Improvement

• Leadership & Development

• Marketing

• Strategic Analysis & Planning

• Strategy Development

• Relationship Management

• Fundraising

• Non-Profit

• Event Management

• Performance Management

• Product Launch

Career Experience

AutismUp Non-Profit

Director of Operations 4/2017 to Present

Direct the day-to-day delivery of support to families impacted by Autism and other disabilities. Collaborate in the development of strategies supporting non-profit finance and operational models. Design and implement key policies and best practices aligned with organizational objectives. Oversee human resources (HR) functions including performance management and the creation of job descriptions. Administer the allocation of grant funds.

• Transitioned the business from a Beta state to a highly visible LLC. Operations Coordinator & Administrator 4/2016 to 5/2017 Provided strategic administrative support to senior leaders. Served as the building manager for open sessions compiling critical data and payments from participants. Sold programs utilizing facilities tours.

• Increased the number of program participants and standardized offsite program protocols through the development and implementation of new processes and best practices. Impressive Events & Technology

Owner 7/2015 to 8/2017

Managed the performance and delivery of an organization offering upscale event planning services across a diverse portfolio of clients. Developed and deployed high quality cutting-edge themes and solutions at low costs.

• Successfully delivered an event $20K under budget utilizing Disney as a cost-effective vendor. SMART Technologies

Virtual Event/Meeting Planner 4/2014 to 7/2015

Partnered with marketing and sales professionals to develop targeted events. Provided leadership to a dynamic team overseeing the planning and execution of large corporate events. Optimized vendor relationships in venue selection, BEO catering, AV requirements, housing, and transportation services. Administered event budgets. Scheduled and coordinated event activities. Evaluated venues for appropriate fit for event. Lola Ignatowski

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• Established an Event in a Box program for smaller events at minimal cost.

• Championed the production of three global product launches.

• Effectively produced a Philadelphia-based show encompassing a press event. Independent

Charitable Volunteer 4/2013 to 4/2014

Served as a consultant and Subject Matter Expert (SME) to various charities on event planning and vendor negotiations.

• Instrumental in realizing client charitable goals for three pro bono events. Eastman Kodak Company

Global Tradeshow & Event Marketing Director 2005 to 2012 Planned and coordinated B2C/B2B events focused on the generation of large Returns on Investment (ROI) on sales and media initiatives. Managed a variety of events including marketing, public relations, product launches, trade shows, sales meetings, regional marketing strategy sessions and special events. Led the performance of two marketing professionals and 30 agencies. Administered an $18M budget. Engaged with executive-level leaders to plan key events. Built sustainable relationships with vendors, operators, and leaders. Partnered cross-functionally to develop event scope, strategies, purchasing plans, messaging, and budgets.

• Identified a billing discrepancy successfully recovering $75K.

• Recipient of commendation and awards for marketing, promotional, and creative tradeshow design including the Best Booth at CES.

• Spearheaded the design and execution high-impact marketing/public relations campaigns as well as rebate/product trade-in programs.

Additional Experience

Tradeshow Coordinator & Promotion Manager/ Digital Product Specialist - Eastman Kodak Company Education

Associate of Applied Science in Office Technology

Monroe Community College - Rochester, NY

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