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Customer Service Executive

Location:
Jaipur, Rajasthan, India
Posted:
December 09, 2019

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Resume:

Company: GDIT, Camp Arifjan, Kuwait

Position: Logistic Executive (Warehouse)

Location: Kuwait

Date: February 2011 to December 2011

Job Description

Direct and modify procedures for the operation of the processes according to the strategy of timely distribution of goods or services to clients or consumers.

Planning and coordination of carrier contract negotiations, shipment order handling, and transportation network modeling, cargo and freight planning, transportation analysis.

Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Assist the Logistics Manager in the implementation of projects and logistic requirements & analyses and inform managers to provide administrative and technical support

Company: CSA Ltd, Camp Arifjan, Kuwait

Position: Logistic Supervisor & Administration Assistant (Warehousing)

Location: Kuwait

Date: July 2006 to February 2011

Job Description

With software to manage stock levels, delivery times and transport costs and use associated information systems to coordinate and control the order cycle. Evaluate performance and quality and to plan improvements.

Coordinates and directs office services, such as records and budget preparation, personnel, and housekeeping, in order to aid managers.

Ensure effective and timely implementation of all Logistics daily operational goals inclusive of Shipping functions Inventory Management and Warehousing

Assisting shipping and receiving by unloading trucks and checking in products or materials. Preparing orders by processing requests, pulling orders, packing boxes and transporting packages to the shipping area. Sorting and placing warehouse items, as directed by organizational standards.

Develop and initiate monthly reports having required project timelines, corporate metrics and productivity measurements. Support inventory management consisting of reconciling and maintaining of finished goods

Ensures proper receipt, documentation, processing and delivery of all supplies and property.

Company: Sahara Airlines & Indian Airlines

Position: Administration & Customer Service Executive

Location: India

Date: January 2002 to May 2006

Job Description

Managing all office routine works, attending & answering telephone calls, drafting correspondences.

Maintains suspense log for actionable correspondence that ensures the executives awareness of suspense requirements.

Responsible for the effective control of project and customers documentation using Management

Responding to customer inquiries and making sure that any problems they are experiencing are resolved.

The Job involves supporting customer to solve their problems either over the phone

Register their complaints and forwarding to particular section.

CAREER OBJECTIVE

A dedicated Supply Chain Analyst with extensive experience of 8 years in purchasing quality raw materials and making timely transportation arrangements. Strong emphasis on factors like Freight Optimization, Trade Compliance, and Cost Avoidance. Looking for a similar job role

PROFESSIONAL EXPERIENCE

Company: RCI Industries & Technologies Ltd

Position: Import Export & Banking Executive

Location: B - 97, ALL HEAVENS BUILDING, WAZIRPUR INDUSTRIAL AREA, DELHI

Date: 2019 February to Till Date

Job Description

**Prepare documentation for shipping and receiving goods domestically and internationally. **Coordinate shipments and tracking of orders from international customers with CHA. **Good knowledge about ocean and air import export knowledge. **Coordinate with bank for payment and other related works

Company: GGN Shipping,

Position: Shipping & Export Logistics Coordinator

Location: FF - 16, Parsavnath City Mall, Faridabad, Haryana

Date: 2016 October to 2019 February

Job Description

**Taking care of Sea Export independently from booking to delivery of shipment. Placing booking in shipping line for export shipment and co-coordinating with overseas. **Follow up with shipper and with overseas partners, for un-cleared consignments. Coordinating within house CHA, transporters, and concerned authorities for the clearance. Maintaining Daily cargo Movement Report. Updating delivery status.

Company: Wharf International Trading Fze.

Position: Import Export Coordinator

Location: Bur Dubai, Dubai, UAE

Date: 2014 November to 2016 September

Job Description

**Responsible to manage back end Operation and sales support Like Vendor development, Quotations, Invoices, Price update, Shipping & Logistic Support and handling marketing team.

Company: Supreme Global Solutions, Afghanistan

Position: Logistics inventory Supervisor & Logistic Coordinator

Location: Afghanistan

Date: April 2012 to August 2014

Job Description

**Maintaining the record of all outstanding purchase orders with external vendors. Reviews freight rates: air, courier, and land. **Assist with all warehousing duties. Ensure safety policies are carried out at all times within the work place environment. ** Planning and procurement of materials to maintain optimization of inventory stock levels of services and products to meet customer requirements. ** Ensure cleanliness; upkeep of housekeeping. Sorting and arranging of goods to its respective allocation based on Company SOP.

ROSHIN RAGHAVAN K.P

Contact No. : +91-991*******

E-mail : ada059@r.postjobfree.com

EDUCATION

High School graduation from the Board of Education Kerala

Bachelor of Science from the University of Calicut (Course Completed)

TECHNICAL QUALIFUCATIN

Diploma in Computer Science and Engineering from the Board of Technical Education Bangalore

NATIONALITY

Indian

LANGUAGES

English –Hindi –Malayalam-

Tamil - Kannada

ADVANTAGES

Computer Operation Skills (Microsoft Excel, Word, PowerPoint, Outlook and the Internet)

Excellent interpersonal and communication skills

Administrative or Secretarial Skills

Strong leadership and management skills

Logistics Skills

Customer Service Background

Import Export Skill

PERSONAL INFORMATION

Date of Birth: 31.May.1973

Passport #: J 7617578

Date of Expiry: 21 July 2021

Marital Status: Married



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