Administrative Assistant Data Entry

***** ***** ***** • Willis, Texas ***** • Phone: 330-***-****

********@***.***

CHERIE M. ROMPH

OBJECTIVE:

Seeking a position that will utilize my administrative, interpersonal and communicative skills as well as my strong typing skills. Areas of interest include administrative assistant or general office/clerical position.

PROFESSIONAL EXPERIENCE

JPMORGAN CHASE, Conroe, Texas March 2012 – September 2019

Senior Bank Teller

Responsibilities include greeting customers, validate and cash checks, accept cash and checks for deposit and check for accuracy of deposit slip, process cash withdrawals, perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. Customer services such as ordering checks, receive and verify loan payments, mortgage payments, record all transactions promptly, accurately and in compliance with bank procedures. Balance cash drawer at end of each shift. Answer inquiries regarding checking and savings accounts and other bank related products, attempt to resolve issues and problems with customer's accounts, identify referral opportunities and make relevant referrals, ensure compliance with all internal controls and established policies and procedures. Weekly deposit money into the ATM and retrieve check and money deposits.

WALMART, Conroe, Texas June 2011 – March 2012

Cashier.

Responsibilities include checking out customers, helping them with any questions or concerns and keeping area clean and organized.

CVS/PHARMACY, Conroe, Texas November 2010 - April 2011

Pharmacy Tech in Training / Cashier.

Responsibilities include checking out customers, helping them with any questions or concerns, stocking shelves and keeping area clean and organized.

ROTH CONSTRUCTION, Cleveland, Ohio August 2001 - May 2003

Receptionist/Data Entry.

Responsibilities include taking phone calls, filing and correspondence, distributed mail, entering insurance claims.

MODERN TOOL & DIE, INC., Valley City, Ohio March 1995 - August 2001)

Warranty Analyst.

Knowledgeable in all aspects of the department and its operation. Responsibilities include phone reports (handled a volume of 80 to 100 calls a day), inputs, records, filing and correspondence, batched claims to be keyed into computer, claim approval and adjustments, credit reversals, processed checks to the consumer, processed checks on warranty claims, responded to consumer e-mails, trained other workers on central invoicing, attended service schools to develop technical abilities and general follow-up. Also have 7 years experience with AS/400 program.

EDUCATION

MEDINA COUNTY CAREER CENTER, Medina, Ohio

Clerical Office Services, June 1993

BRUNSWICK HIGH SCHOOL, Brunswick, Ohio

College preparatory studies, June 1991

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