Customer Service, Pharmacy Technician, Phlebotomists,Scribe,Paraoptom

Stephanie Ivey

*** **** ****** ***

Greenwood, Ms 38930

Phone: 662-***-****

E-mail: ***********@*****.***

Objective: To secure a position where my skills and knowledge can be utilized in a well-established organization, with a stable environment.

Education

High school Diploma (May 2005)

Carroll Academy

Carrollton, MS

Medical and Business Technology

Mississippi Delta Community College

Moorhead, MS

Experience

Insurance and Billing Clerk, Certified Paraoptemetric Tech, Optician (August 2015-July 2017)

The Eye Station (814 West Park Ave. Greenwood, MS 38930)

Performing screening of patients that includes, but not limited to pressure checks,auto-refractions,fundus photography, Visual Fields, OCT(Optic Nerve and Macula/Retina) Pachymetry, I-Care,Tono-Pen, dilation drops, taking visual acuities and assisting Doctors in the care of patients, scheduling all surgery’s and referral’s. Previous work also includes, working in the optical lab department, cutting and edging lenses, selling glasses, fitting glasses, working with patients with any issues regarding glasses, keeping stock of all lenses, Post Insurance remittances, work denials daily, keep account receivable current, mail statements to patients, enter payments received by patients paying on statements, Billing post-op cataract surgery, billing post-op glasses, handle all medical record requests, auditing of billing department, contact lenses including creating orders, purchasing and receiving of all contact lens orders.

Manager (December 2011-April 2014)

All American Check Cashing (Indianola, MS)

Maintains customer satisfaction by providing problem-solving resources, managing staff, exceptional customer service, process improvement, decision making,planning,tracking budget expenses, analyzing information, bank deposits/withdrawls,Cash Advances, Title Loans, Check Cashing of large amounts, Loaning money and being productive with collections.

Pharmacy Technician (August 2007-June 2010)

Crosstown Pharmacy (Park Ave. Greenwood, MS 38930)

Helping licensed pharmacists provide medication to patients, organizing inventory and alerting pharmacists to any shortages, entering patient information into the computer, performing administrative duties such as answering the phones, stocking shelves, operating the cash register, counting tablets/pills, labeling bottles, performing retail or mail-order pharmacy duties such as receiving, verifying and preparing prescriptions prior to the pharmacist checking every order, reading RX's and being able to write the prescription on a label to fill the RX.

Skills

Type 60+wpm

Experience in working on daily basis with Microsoft Word, Excel and PowerPoint.

Multi-line telephone

Fax, copier, email, scanner and internet

Excellent communication skills, strong interpersonal and customer service skills

Time management, Organizational and achieving goals

Works great with others

References available upon request

Contact this candidate