Front Desk Customer Service

Natalie Webb

918-***-**** **********@*****.***

Objective

Seeking a career opportunity leveraging my customer service skills, and attention to detail, that will provide professional growth and career advancement. Experience

Chili’s, Owasso Oklahoma 01/2024 to Present

Prep Cook

• Prepare and cook food.

• Current food handling license.

• Training new employees.

Hard Rock Hotel & Casino, Catoosa Oklahoma 09/2017 to Present Hotel Front Desk Agent

• Six years of hotel front desk

• Managing arrivals and checkouts utilizing the Opera software system

• Answering the phone and assisting guests as needed

• Resolve billing issues and manage the front desk cash

• Perform training and mentoring for new front desk agents

• Preparing reports and maintaining filing systems Baptist Village, Owasso Oklahoma 01/2015 to 08/2017 Life Enrichment Assistant and Receptionist

• Write and document new resident assessments and coordinate daily activities

• Planning monthly calendars and social events for residents

• Interact personally with residents, the resident’s family, and visitors

• Perform clerical duties, direct incoming calls, and prepare daily and weekly reports

• Provided training and mentoring for new employees Cross Timbers Preschool, Owasso Oklahoma 5/2007 to 01/2015 Paraprofessional

• Responsibilities included transportation of children

• Maintenance and assembly of equipment

• Inventory and ordering new supplies

Education

Medical Assistant Certificate

Fall 2012- Spring 2013

Tulsa Community College, Tulsa, OK

Certificate in Phlebotomy

Fall 2011-Spring 2012

Tulsa Community College, Tulsa, OK

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