Customer Service Inventory Control

RK

REBECCA KENNARD

Customer Service Inventory Control

318-***-**** • ****************@*****.*** • Pineville, Louisiana, 71360 SUMMARY Experienced Retail Store Clerk with over 9 years in customer service and retail operations. Proven expertise in inventory control, cashiering, and visual merchandising. Compassionate and easy-going, excels in fostering positive customer relationships and maintaining high levels of professionalism. Aims to contribute to a supportive retail environment with a focus on customer satisfaction and efficient store operations. KEY

ACHIEVEMENTS

Enhanced Customer Satisfaction: Improved customer satisfaction at Alexandria Golf and Country Club by providing surveys and addressing feedback, demonstrating compassionate and insightful approach to service.

Efficient Inventory Management: Streamlined inventory tracking at Walmart by monitoring multiple databases, leading to improved stock accuracy and availability, showcasing a detail-oriented and risk-averse approach. Effective On-Site Supervision: Enhanced on-site operations at Protemp Products Inc by providing training and responding to emergencies, ensuring smooth and efficient processes through a calm and agreeable demeanor.

EXPERIENCE Walmart Jun 2016 - Feb 2019

Protemp Products Inc May 2013 - May 2016

Alexandria Golf and Country Club Jul 2010 - Aug 2013 Cashier/Customer Service Representative

Monitored multiple databases to keep track of all company inventory. Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.

Maintained high level of professionalism and calmness with all personnel, even in high- stress situations.

On-Site Supervisor

Provided onsite training.

Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.

Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.

Performed work as outlined on repair order with efficiency and accuracy. Monitored multiple databases to keep track of all company inventory. Bartender/Waitress

Provided surveys to club members and guests to ascertain customer satisfaction and identify areas requiring improvement.

Performed work as outlined on repair order with efficiency and accuracy. Backed up cashier staff to process customer orders and payments. Monitored customer movements and quickly cleared empty tables for future customers. Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.

Restocked condiments and drink station supplies to meet expected customer needs. SKILLS Customer Service Inventory Control Stocking Merchandise Visual Merchandising Merchandise Displays Cash Register Point Of Sale Merchandising Issuing Receipts Cashiering Bagging Merchandise Retail Operations Loss Prevention Cash Management Cash Control PERSONALITY Conventional — Adheres to established processes and methods STRENGTHS

Scientifically validated

by Truepath.ai

Opportunistic — Comfortable with ambiguity and dynamic environments Autonomous — Independently drives results

Accommodating — Diplomatic and accepting of others’ needs Responsive — Emotionally expressive and relatable to others EDUCATION Pineville Beauty School 2016

Pineville High School 2007

Cosmetology

High School Diploma

Contact this candidate