Front Desk Data Entry
Resume:
Anna Lakin
Neodesha, KS *****
************@*****.***
Provided judicial courts with court reports involving CINC cases and reintegration. Case-management of thirty-five cases simultaneously and successfully reached agency/state/individual goals of families.
Provided 24 hour support and crisis intervention for clients, assessed needs and contacted appropriate resources within the community to improve outcome. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Dr. Frank Allen Moorhead-Neodesha, KS
December 2023 to May 2024
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Scheduled appointments and maintained an organized calendar for multiple staff members
• Efficiently handled all incoming and outgoing mail, packages, and deliveries
• Provided administrative support to various departments as needed, including data entry and filing
• Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
• Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
• Trained new receptionists on office procedures, phone systems, and customer service best practices GED Tutor (all subjects)
Greenville FPC Education-Greenville, IL
February 2022 to October 2022
Developed lesson plans based on students individual needs/target areas. Kept adult education students positively engaged to improve as well as develop skill sets. Helped create positive learning environment, worked individually with those requiring additional assistance. Front Desk/Housekeeping
Sportsman Hotel-Neodesha, KS
May 2020 to October 2021
I work minimal hours when needed to answer phones, keep records, and make sure rooms are in impecable condition to meet the customers needs/requirements. Dillard's Sales Associate
Dillard's, Inc.-Bartlesville, OK
May 2014 to April 2016
Provided customers with their retail needs, kept a positive work environment, made customers feel welcome and improved sales by positive approach. Assembled displays and followed precise instructions for displays.
Family Preservation Specialist
KVC Health Systems-Independence, KS
January 2014 to May 2014
Responsible for case management in cases involving (at risk for removal) children and their families. Provided resources, implemented necessary tools to achieve case plan goals and ultimately prevent children from entering the foster case system.
Permanency Support Worker
Youthville-Wichita, KS
August 2012 to May 2013
Responsible for supervising, monitoring, and engaging parents and their special needs children during visits; documenting visit progress and preparing court reports for the juvenile courts to reintegrate a particularly at-risk population of children in a faster time frame using a strengths based approach and intensive home therapy provided by a grant. Corresponded with therapists, teachers, doctors, probation officers, and other members involved in the children's continuum of care to improve chances of reintegration and assess each families individual needs. Community Support Worker
Pyxis Behavioral Link-Wichita, KS
July 2009 to February 2011
Worked in the community, home, and school with children diagnosed with a variety of mental health disorders. Taught children coping skills and modeled these techniques with their families to improve behaviors in each setting to achieve better education outcomes, better outcomes when JJA custody was involved as well.
Education
Bachelor's in Social Work
Brescia University - Owensboro, KY
August 2013 to December 2015
Associate in Applied Science-Psychology
Cowley County Community College - Arkansas City, KS August 2009 to December 2012
Skills
• Microsoft Office (10+ years)
• Microsoft Powerpoint (10+ years)
• Organizational Skills (10+ years)
• Time Management (10+ years)
• Crisis Management
• Customer Service
• Teaching Experience (10+ years)
• Behavioral Therapy
• Intake Experience (10+ years)
• Assembly Experience (5 years)
• Assessment
• Documentation (10+ years)
• Technical Writing (10+ years)
• Team Management
• Computer Skills (10+ years)
• Typing
• Conflict Management
• Individual / Group Counseling (10+ years)
• Case Management
• Social Work
• Crisis Intervention (10+ years)
• Social Work (10+ years)
• Group Therapy
• Special Education (10+ years)
• Child & Family Counseling (10+ years)
• Program Development (10+ years)
• Autism Experience (10+ years)
• Addiction Counseling
• Cognitive Behavioral Therapy (10+ years)
• Presentation Skills
• Behavior Management
• Behavioral Health
• Meeting Facilitation (5 years)
• Motivational Interviewing
• Applied Behavior Analysis
• Mental Health Counseling (10+ years)
• Medication Administration
• Research (10+ years)
• Administrative Experience (10+ years)
• Management
• Curriculum Development (10+ years)
• Supervising Experience
• Program Management (5 years)
• Tutoring
• Adult education
• Classroom management
Certifications and Licenses
Driver's License
August 2023 to November 2027
Contact this candidate