Legal Support High School
Resume:
JILLIAN MEHDIPOUR
LEGAL SUPPORT SUPERVISOR
CONTACT
****************@*****.***
*******.*********@********.**.***
PROFILE
Skilled in over 20 years of experience, showcasing a strong blend of leadership and problem-solving skills. I am highly proficient in document preparation, file management, and the implementation of innovative practices. With a proven track record in staff training and development, with an emphasis on enhancing team effectiveness. Demonstrates advanced proficiency in software tools such as Microsoft Office Suite, OKTA, Adobe, County Law and JCATS office platform. Committed to promoting ethical behavior and fostering organizational growth.
EDUCATION
Bachelor of General Studies, The
University of Arizona – Tucson, AZ
(August 2019- Present)
High School Diploma, LP Goodrich
High School - Fond Du Lac, WI
(1998-2000)
KEY SKILLS
Extensive experience with Microsoft
Office Suite, OKTA (Google Office
Suite), Adobe, Adobe Spark,
Outlook, San Diego County Law,
and JCATS programs.
Competent in document preparation
and file management
Certified Instructor for Mental Health
First Aid, Public and Public service
Proficient in de-escalation and
motivational interviewing
EEO Liaison for the State of Arizona
FEMA-Public Information in All-
Hazards Incident training
Able to type at 55 wpm, and
experienced with 10 key input
Administrative Support
Staff Supervision
Office Management
EXPERIENCE
LEGAL SUPPORT SUPERVISOR • MAY 2024 - PRESENT
San Deigo Office of County Counsel, San Deigo, CA
•Resolved client issues or concerns related to case progress or billing matters in timely manner.
•Maintained confidentiality of sensitive client information by adhering to strict privacy protocols.
•Assisted in billing processes for legal services provided by the office, ensuring accuracy in invoicing clients.
•Conducted performance evaluations for legal support staff, providing constructive feedback and setting performance goals.
•Monitored workloads of legal support staff to balance assignments effectively amongst team members.
•Collaborated with IT department on resolving technical issues impacting productivity of legal support team.
•Supervised legal support staff, ensuring efficient completion of tasks and adherence to deadlines.
•Interviewed potential job candidates for open positions within legal support department.
•Supported 100+ attorneys and legal staff, executing administrative duties.
•Developed documentation and reports to showcase trends and improve decision-making.
•Analyzed and maintained financial records, transaction data, and reports with timely reconciliations.
LEGAL SUPPORT ASSISTANT III • MARCH 2023 – MAY 2024 Office of the Alternate Public Defender, Vista, CA
•Develop and implement a system to track and analyze key performance metrics for legal support staff, identifying areas for VOLUNTEER WORK
Representative for the Special
Olympics and the Torch Run
Representative for the Susan B.
Komen Foundation and Cancer
Awareness
Secretary for the Wisconsin Jaycees
(United States Junior Council)
improvement and implementing strategies to enhance efficiency and productivity.
•Collaborates with attorneys to ensure legal support services are aligned with current legal procedures and requirements, providing valuable insights and suggestions for enhancing office productivity and compliance.
•Handling complex document preparation and processing tasks. Reviewing a variety of legal documents for criminal matters, ensuring accuracy and adherence to legal requirements.
•Manage legal records using computerized record-keeping systems.
•Responded to requests for legal information, determining appropriateness for release and preparing correspondence PUBLIC RECORDS ANALYST/DEPUTY CITY CLERK • JULY 2021 – FEBUARY 2023
City of Imperial, Imperial, CA
•Assisted in preparing ordinances and resolutions proposed by the governing body for approval.
• Recorded meeting minutes for distribution to officials and staff members.
•Investigated past and current files to perform public record requests.
•Implement and maintain a comprehensive records management system to ensure compliance with state and local regulations, increase operational efficiency, and improve accessibility to public records for transparency and accountability.
•Utilize advanced data management techniques to ensure the accuracy, integrity, and security of public records in compliance with regulations and policies, providing valuable historical data for legal and administrative purposes.
•Collaborate with government officials and legal teams to develop and implement policies and procedures for the retention, disposal, and preservation of public records, ensuring alignment with changing regulatory requirements and best practices in the field.
•Recommend and implement new technologies or software solutions to streamline public records management processes, enhance data organization, and increase efficiency in responding to public record requests, ultimately modernizing the department's operations and services.
•Conduct regular audits of public records to identify discrepancies, outdated information, and potential gaps in documentation, ensuring that all records are up-to-date, accurate, and in compliance with legal requirements, allowing for seamless access and retrieval of information for public inquiries and legal proceedings.
•Identify and propose cost-effective solutions for physical and digital storage of public records, balancing accessibility and security requirements while optimizing space utilization within the department's facilities. This initiative aims to improve operational efficiency, reduce overhead costs, and ensure long-term preservation and accessibility of important public records, providing a valuable resource for internal stakeholders and the community CORRECTIONAL OFFICER III /PROGRAMS CASE MANAGER • MAY 2006 – APRIL 2021
Arizona Department of Corrections, Tucson, AZ
•Managed public relations matters with offenders, their families, attorneys, and courts.
•Reviewing legal documents, government agency reports, and state official documents
•Conducted inventories and reviewed policy and procedures
•Handled EEOC delegation and ensured ethical practices
•Develop and implement restorative justice programs to promote rehabilitation and reduce recidivism among offenders. Implementing reentry programs to support offenders in their transition back into society, collaborating with community organizations and stakeholders to provide comprehensive support and resources for successful reintegration.
•Facilitate communication and coordination between correctional officers and program case managers to ensure seamless implementation of reentry programs and support services for offenders.
•Facilitate workshops and training sessions on conflict resolution and effective communication techniques for correctional officers, promoting a positive work environment and enhancing skills in managing challenging situations with offenders.
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