Customer Service Warehouse Worker

J

EXPERIENCE

September ****

VILLAGE FARMS

• Worked of grading and picking. Also packing

according to customer requirements.

July 2024 – September 2024

SHAGUN SWEETS, SURREY, BC

Cooking

• Proficient in food preparation, cooking and

presentation techniques. Inspect cooking stations

regularly to maintain organization and cleanliness standards. Washed dishes and cleaned kitchens,

cooking utensils and silverware.

Receptionist

• Maintain accurate record of incoming calls,

messages and visitors and received payments and

recorded receipts for services. Assisted in resolving customer complaints and disputes.

January 2023 – May 2024

PIZZA MAKER Papa Johns Pizza, SURREY, BC

• Took food and drink orders and received payment

from customer. Skilled at making recommendations

on menu items based on customer preference.

Completed cash transactions for customers with

cash register.

November 2022 – December 2023

WAREHOUSE WORKER, BC Liqour Distribution

Branch

• Provided excellent customer service by quick

response to customer inquiries and resolving issues promptly. Packing orders in accordance with

customer specifications. Organized warehouse

space by rearranging items, storing materials and

marking locations.

EDUCATION

JULY 2019 – MAY 2021

PUNJABI UNIVERSITY, PATIALA

Master in human genetics (human anatomy and

physiology, lab work, study of genes, Bioinformatics, genetical problems, general lab test and DNA extraction). JULY 2016 – MAY 2019

Shri L.B.S ARYA MAHILA COLLEGE, BARNALA

Bachelor of Science (zoology, botany and chemistry) 6J5, Canada

PROFESIONAL SUMMARY

Adept at multitasking, demonstrated

through roles at Shagun Sweets and BC

liquor Distribution Branch, I excel in

customer satisfaction and possess strong

proficiency in MS Excel. Leveraging excellent

communication skills and a trilingual

advantage (English, Punjabi, Hindi) I

consistently enhance service delivery,

showcasing significant contributions to team

efficiency and client.

SKILLS

• EXCELLENT COMMUNICATION SKILLS

• ORGANIZED

• TEAMWORK

• PROBLEM SOLVING

• CUSTOMER SATISFACTION

• LAGUAGE ENGLISH, PUNJABI, HINDI

• MS Excel

• MS WORD

• PowerPoint

• Typing speed 35 words per minutes

VOLUNTEER EXPERIENCE

July 2016 – September 2016

CAREGIVER Gian Hospital

• Provided compassionate care to

elderly patients, adapting to their

individual needs and preference.

• Established personal relationships

with clients to maintain patient

comfort and care.

• Entertained and conversed with

patient to keep mentally healthy and

alert.

CERTIFICATIONS

• FOOD SAFE LEVEL 1

• FIRST AID LEVEL 1

LANGUAGE

• English

• Punjabi

• Hindi

JAGJIT KAUR RANU

+1-672-***-****, ***********@*****.***, 12729 Arran Place Surrey BC, V3V 6J5, CANADA. PERMANENT RESIDENT.

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