Customer Service Material Handler
Resume:
Jakera Lakes-posey
Houston, TX *****
*****************@*****.***
Websites, Portfolios, Profiles
indeed
Summary
Resourceful Material Handler known for high productivity and efficiency in completing tasks. Possess specialized skills in inventory management, logistics coordination, and safe material handling practices. Excel at teamwork, communication, and adaptability, ensuring seamless operations in fast-paced environments. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Skills
Incident Reporting
Delivery Tracking
OSHA Compliance
Equipment safety
Stock Rotation
Goods Transport
Warehouse Organization
Customer Support
Quick Learner
Order Management
Returns processing
Self Motivation
Positive Customer Engagement
Time management abilities
Restaurant Operations
Safe Food Handling
Food presentation
Cleaning and sanitation
Reliable team worker
Restaurant Management
Experience
June 2023 - May 2024
FedEx - Houston, TX
Material Handler
Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
Performed regular cycle counts to ensure accuracy of inventory records.
ensure the safe and smooth handling of packages,documents, and heavy or hazardous cargo using specialized equipment.
The ability to work while staying constantly alert and in a safe manner.
loading and unloading packages that weigh 50lbs or more.
Monitored stock levels and placed orders when necessary to replenish supplies.
Verified accuracy of shipments against purchase orders and invoices.
Tracked shipment information using computerized systems such as SAP or Oracle software applications.
January 2023 - April 2023
ManpowerGroup - Houston, TX
Customer Service Representative
Developed positive relationships with customers through friendly interactions.
Provided accurate information about products and services to customers.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
taking out bounding calls from customers to assist with bill payments and setting up payments arrangements if the account qualified
capable of enduring 8+ hours shifts of sitting, and able to handle speaking with 100-125 callers per shift.
Developed strong relationships with customers by providing personalized assistance and support.
Answered customer inquiries and provided accurate information regarding products and services.
August 2022 - December 2022
Dollar Tree Distribution Center - Houston, TX
Stocker/Cashier
stocked items for the customer.
provided customer service and was involved in training new team members,
Inspected stock for damage or defects and reported issues to management.
Followed safety procedures when handling hazardous material or dangerous goods.
Packed boxes for shipment using appropriate packing materials.
May 2021 - August 2021
Splashtown Waterpark - Houston, TX
Cashier
Performed other duties as assigned by management.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Greeted customers and answered any questions they had about the store's products and services.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Ensure accurate customer orders and carefully passes them to the cook
mobile order
Education and Training
February 2024
Premier High School 3355 Fm 1960 Rd
High School Diploma
Activities and Honors
mediate
take walks
study
apply to jobs
Languages
English
Professional
Accomplishments
high school graduate
good attendance
studying real estate
Certifications
food handler licenses
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