Medical Assistant Patient Care

Yenitza Orozco

Houston,Tx ***** 832-***-**** ************@*****.***

Summary

Strive to meet customer needs, drive satisfaction and promote long-term loyalty. Caring In- Home Childcare Provider with 3 years of experience tending to children with parents away. Feeds Children, performs basic housekeeping duties assisting with homework and monitoring for complications in physical and mental development. Devoted to fostering he and and growth levels. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills

• Management

• Workflow coordinator

• Cleaning and sanitizing

• Special requests and subscriptions

• Service-Oriented

• Conflict and complaint resolution

• Team player

Experience

Medical Assistant

Supreme Medical Clinic

01/2023- 09/2023

Houston, Tx

• Escorted patients to examination rooms and documented medical histories.

• Escorted patients to examination rooms and prepared for physical exams.

• Monitored patient stability by checking vital signs and weight.

• Charted all patient services in records with high accuracy.

• Assisted physician by preparing patients for procedures,EKGs phlebotomy glucose testing and pulmonary function test.

• Oversaw patient registration insurance verification from completion and appointment scheduling to maintain operational efficiency.

• Corresponded with patient’s through phone fax email and in person to schedule appointment and answer inquiries.

• Performed routine dip stick vision and hearing test.

• Completed and submitted clinical documentation in accordance with agency guidelines.

• Conducted patient interviews to gather health history vital signs and information about current medical issues.

• Answered phones scheduled appointments greeted patients and ordered supplies.

• Verified appointment times with patients preparing charts pre-admission and consent forms.

• Kept facility stocked with necessary supplies equipment and instruments.

• Processed orders for medical supplies and lab equipment. Supported administrative staff by processing payments. Receptionist

Epilepsy Foundation of Texas

02/2024 - 05/2024

Houston,Tx

• Answered income calls took messages and transferred call to appropriate departments or personnel.

• Scheduled appointments or clients customers and other visitors.

• Greeted visitors and provided them with assistance.

• Performed data entry tasks into various computer systems accurately and promptly.

• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

• Managed all incoming mail distribution courier services faxes and and photocopying documents as requested.

• Provided administrative support to staff members including typing letters filling documents and Scanning and copying documents when necessary.

• Ensured that all necessary forms were completed accurately prior to submitting them for processing. Maintained an organized filing system of confidential client information in accordance with company policy. Education

High school Diploma

Houston homeschool Co-op

Diploma : Medical Assistant

Florida Career Collage

Languages

Spanish /English

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