Katherine Panagakis 818-***-****
*** *** ***** ******, **** Myers, FL 33916 **********@*******.***
Professional Profile
** ***** ********** ** ******** Receivables and Credit & Collections and Operations.
Strong knowledge of principles governing credit extension, generally accepted accounting principles, cash posting, shipping and all operations affecting customer billing.
Proven ability to work effectively with various groups including Production, Purchasing, Outside Vendors, Legal, Technical Operations, Development Engineering, New Product Introduction, Sales, domestic and international customers.
Ability to define requirements, plan, negotiate, develop relationships, assemble teams, contain risks, control and implement solutions to achieve objective.
Proficiency with Microsoft Office, Excel, Word, QuickBooks, SalesForce, Smart View, MRP, RIM, AEC Info Manager, Netscape, JD Edwards System, ALVA, Unix & AXAPTA, Pointforce, Intergrator & StarBuilder.
Self-motivated and very organized professional skilled in orchestrating tasks and details to achieve overall project goals. Excellent problem-solving skills.
Professional Experience
Express Employment Professionals, Fort Myers, FL May 2020 – Current
Accounts Receivable Specialist – Storm Smart, Fort Myers, FL
Accounts Receivable Specialist – Crowther Roofing, Fort Myers, FL
Responsibilities:
Assisted clients with billing and other invoice questions and/or concerns.
Processed payments, refunds, credits, and cancellations in multiple systems: SwipeSimple, Authorized.net, Paytrace, BillGo, Paymode, AvidXchange, and Synchrony
Reconciled unapplied payments and short pays between multiple systems: Smart View, Salesforce, Bill.com, QuickBooks, DocuSign.
Assisted with the reconciliation of the Sales Reps Commissions.
Assisted the independent auditors in the annual audit.
Continually track lien rights on accounts receivable to insure payment.
Prepare conditional and unconditional lien releases to obtain payment from customers.
Punch Studio, LLC, Lady Jayne, Ltd, Fringe, LLC, Culver City, CA May 2008 – May 2020
Credit and Accounts Receivable and Collections Manager
Responsibilities:
Oversaw the credit granting process.
Investigated and evaluated customers for credit worthiness and potential risk factors.
Set credit terms and credit lines, procedures and standards in conjunction.
Developed, reviewed and updated company’s credit policies.
Slashed average days sales (DSO) from 96 to 7, significantly improving cash flow.
Maintained less than 2% of outstanding receivables over 60 days.
Reduced aged receivables from $550K to $125K
Maintained strong cash flow through efficient collections measured using various methods including Days Sales Outstanding (DSO).
Reviewed accounts and contacted customers to determine payment arrangements or credit holds.
Optimized sales and reduced bad debt losses by maintaining the credit policy.
Responsible for evaluating and assessing the creditworthiness of potential customers and conducted periodic reviews of existing customers, creating credit scoring models for risk assessments, approving and rejecting the granting of open terms, negotiating payment terms, and updating the company’s credit policy.
Controlling credit to improve revenues and profit by facilitating sales and reducing financial risks.
Negotiated and collected on past due accounts previously considered a write-off.
Initiated legal or other recovery actions against customers who were delinquent.
Supervised staff of 3 Accounts Receivable Specialists including completion of performance reviews.
Managed 3 separate $50 million A/R portfolio consistently exceeding aging goals.
Developed a productive team by hiring, training, setting objectives and providing professional development for the accounting receivable team.
Provided each Accounts Receivable Specialist with the proper training, job skills, and knowledge necessary to perform their daily tasks.
Reduced department expenses by over 50% eliminating outside sourcing and overtime.
Implemented new training methods which led to 25% increase in staff productivity.
Prepared quarterly and annual ad-hoc forecast reports and stayed updated with industry legislature.
Oversaw the cash flow reporting and forecasting.
Delivered accurate and on-time monthly financial closing for A/R functions.
Developed forecasting tools to analyze revenue variance.
Provided support for quarterly and yearly audits.
Oversaw accounting month-end and year-end close, account reporting and reconciliations.
E & S International, Woodland Hills, CA March 2005 – March 2008
Accounts Receivable Senior Analyst & Credit & Collection Assistant
Responsibilities:
Reconciled all assigned accounts, ensured payments are received and applied accurately, credit memos applied to appropriate invoices, etc. Monitored, resolve and prevent charge-backs and RMA’s.
Researched deductions, discrepancies, and allowances and worked closely with Sales to ensure timely resolution.
Review reports, bank and trade references, Dun & Bradstreet reports and analyze financial statements to determine credit worthiness of potential and existing customers.
Approved and released all Credit Sales Orders. Approved write-offs and/or adjustments to Accounts Receivables. Oversaw the placement of accounts with outside collections agencies.
Maintained cash flow reporting and forecasting.
Paramount Pictures Corporation, Hollywood, CA Jan 2000 – March 2005
Accounts Receivable & Credit Analyst
Responsibilities:
Responsible primarily for the management and maintenance of Kmart, Costco, Tower Records, & FRY’S accounts and the reconciliation and collection of past due accounts.
Worked closely with directors from various departments (Customer Service, Accounting, Credit and Operations) in the analysis and resolution of customer claims and discrepancies relating to returns, rebates, price protections, advertising, freight loss, pricing issues, BOM profile, credit and adjustments.
Researched and resolved customer inquiries, evaluated reasons for payment variances, and reviewed terms and agreements of sales, service, and credit.
Responsible for month-end offsets of invoices, credits and deductions.
Assisted in the analysis, reconciliation and “clean-up” of additional vendor accounts.
Photo-Sonics, Inc., Burbank, CA June 1999 – Oct 1999
Project Manager / Assistant to CFO
Responsibilities:
Responsible for Physical Inventory, ISO 9000 Certification, 401 Retirement Benefit Program, Accounts Payable, Fixed Assets, fund transfers, Phone Support, IT Support and Y2K Compliancy.
Supervised the activities of data entry personnel and was responsible for delegating work assignments and training personnel.
Tracked and monitored daily production priorities.
Prepared various management reports off of manufacturing, financial, and personnel and payroll databases for the CFO and company President and Vice President.
Provided backup support for Payroll, Benefits, Accounts Receivable, Human Resources, Manufacturing and Engineering when needed.
GNC Industries / STADCO, Los Angeles, CA Sept 1997 – Jan 1999
Project Manager for Marketing & Business Planning & Development / Executive Assistant to the President & Chairman
Responsibilities:
Assisted in the development of a business plan for a hotel development project in Israel and took ownership of the Investment Portfolio tracking.
Provided support to the Vice President of Marketing & Business Development in identifying new business opportunities. Compiled, analyzed data on target companies, markets and emerging venture opportunity.
Coordinated the design and implementation of marketing material and development of new web site with creative and technical staff.
Designed and managed business development programs from planning through implementation.
Responsibilities included project maintenance, report writing, preparing graphs, charts and general layout, data analysis and interpretation.
Education
Loyola University of Chicago, Chicago, IL
Bachelor of Arts, concentration in Philosophy & Business
References
References are available upon request.