Customer Service Taxi Driver

JULIO HIDALGO

347-***-**** • *************@*****.***

TAXI DRIVER

Problem-Solving / Analytical / Detail-Oriented / Confidential / Committed / Organized / Hard Worker / Reliable Punctual / Dependable / Strong Initiative / Dedication / Responsibility / Initiative

Highly motivated and reliable Taxi Driver of experience. Proven ability to perform a variety of production tasks efficiently and safely, while maintaining a strong focus on driving. Fluent in Spanish

• Cleaned and organized the car • Entertained Passenger • Passenger interactions

• Greet passengers as they arrive • Answered questions • Be on time and reliable

• Maintained vehicle smelling good • Follow Safety procedures • Have and invited environment

Skills: Microsoft Office, Customer Services skills, Interface and query Software, GPS set.

PROFESSIONAL HIGHLIGHTS

Taxi Driver:

Proficient in using various software programs for efficient record and direction keeping.

Skilled in scheduling program appointments, managing travel arrangements.

Meticulous in maintaining accurate timely document retrieval.

Experience managing short cuts, and a smooth comfortable environment to the passenger.

UBER Technology:

Maintained accurate and well-organized UBER program, directions, and technology.

Used two telephones for the GPS road, assistance.

Pick Up the passenger in timely manner and resolved discrepancies in a Courteous manner.

Unloaded passenger belongings, and escort to the destination.

Efficiency in great customer service:

Have water, pastry, candies, hand sanitation, paper tissues and pastry.

Maintained a clean and organized car environment, adhering to safety protocols.

Resolved discrepancies and identified potential issues when driving.

Assisted customers with location and inquiries, providing exceptional customer service.

Additional Skills:

Highly motivated and results-oriented with a strong work ethic.

Exceptional interpersonal and communication skills.

Ability to work independently.

Time management and organizational skills.

Adaptable and willing to learn new skills, recommendations.

WORK EXPERIENCE

UBER Company, NYC 2017 to 2024

Provided excellent customer service to ensure a positive experience.

Communicate with company to exchange information and receive requests from passenger.

Resolved customer inquiries and complaints in a professional and courteous manner.

Maintained a clean and organized car environment, full of gas and safety.

Determine fares based on trip, distance and times.

EDUCATION

High School Graduated, NYC

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