Medical Assistant Customer Service
Resume:
Chyna Marie Oliveira
**-*** ******* ******, *** *02 A
Waipahu, Hi 96797
**********@*****.***
Objective: To obtain employment within a reputable company
Certifications:
AHA Certified BLS for Healthcare Providers CPR/AED
AHA Certified Heartsaver First Aid Program
Certified Phlebotomy Technician
Certified EKG Technician
NSC OSHA Bloodborne and Airborne Pathogens Certified
Skills:
Clinical
● Trained in HIPPA policies and procedures
● Obtained patient vitals: temperature, pulse, SpO2, blood pressure (manual),
height/weight, visual acuity, and respiration
● Administered blood draws using : straight needles, butterfly needles, dermal punctures,
and syringes
● Performed 12 lead ECG/ EKG and read results
● Conducted injections: intramuscular, intradermal, subcutaneous, and gluteal
● Utilized centrifuge to run lab tests
● Conducted school, DOT, Scuba, and Immigration physicals.
Administrative
● Verified patient demographics and insurance information
● Utilized EHR system such as SimCharts and
● Completed CMS1500 forms and requisition forms
● Entered customer orders on company POS systems
● Handled cash/card transactions
● Scheduled/Confirmed patient appointments
● Answered all incoming and outgoing calls
Customer Service
● Assisted customers based on their needs and wants
● Maintained a sanitized work environment
● Greeted all customers upon arrival
● Handled customer complaints/issues in a timely and professional manner
Education:
Hawaii Medical College
Clinical Medical Assistant Program Honolulu, HI 06/2016-07/2017
Hawaii Medical College Associates Degree Honolulu, HI 06/2018 - 05/2020
Experience:
Tony Romas Hostess Aiea, HI 02/2016-10/2017
Old navy Sales associate Honolulu, HI 05/2015-03/2016
Kuhio Medical Clinical Medical Assistant Honolulu, HI 05/2017-06/2017
Walk In Clinic
B Everywhere Social Media Marketing Kailua, HI 06/04/2020 - Present
Errands Account Manager
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