Customer Service Representative

N A T A L I A G O N Z A L E Z

NG

Clean and maintain a safe and

healthy learning environment

Prepare meals and snacks

Create and maintain activities for

students of different age groups

I am looking to expand my knowledge and current skills with a company who will give me the opportunity to grow and succeed within.

Profile

AT Staffing August 2018 to August 2020

RECEPTIONIST/ADMINISTRATIVE AST

E X P E R I E N C E

McKesson - Texas City, TX

Teleperformance - El Paso, TX

October 2023 to March 2024

March 2022 to February 2023

REMOTE CUSTOMER SERVICE REPRESENTATIVE

Claims Coordinator and Adjustor

Customer Service

Patient Enrollment Services

Pharmacy Technician roles

TRAVEL AGENT

Supervisor Travel Specialist Agent

Assisting members in booking and modifying travels; hotels, car rentals, and flights.

SABRE data experience

Payment processing and refunds

Everise C3 January 2021 to February 2023

CUSTOMER SERVICE REPRESENTATIVE

Positive Customer Service

Organization

Setting Appointments and Scheduling

Data and Claims Coordinator

Inventory Check

Insurance Claims

Managing Customer Accounts

682 -270 -9959 ************@*****.*** Terrell, TX 75161 Customer Service

Phone Service

Assisting clients with job searches

Data and Record Keeping of New Hires

Data input and Filing

SUBSTITUTE TEACHER

Terrell Independent School District - Terrell, TX

April 2018 to May 2018

Supervised students of elementary level

Followed teacher lesson plans

Directed and maintained multiple tasks and

lessons at once

DAYCARE PROVIDER

Smart Start Daycare - Terrell, TX

September 2015 to June 2017

AOL

Customer Service Agent August 2021 to December 2021 Customer Service

Phone Service

Computer knowledge

Data input and Filing

NG

Teaching Certification

CPR Certification

Driver's License

Pesticide Applicator’s License Pest

Control License

CDL A

Property & Casualty License

Insurance Producer License

E D U C A T I O N

Trinity Valley Community College August 2019 to Present Terrell High School August 2011 to June 2015

HIGH SCHOOL DIPLOMA

Dental Assisting School January 2017 to March 2017 TRADE DENTAL COLLEGE

BACHELOR'S IN BUSINESS

C E R T I F I C A T I O N S

A N D L I C E N S E S

S K I L L S

Fluent Spanish Language

Strong phone and computer skills (Microsoft Office, MS Explorer, Fire Fox, and graphic software)

• Organizing and completing supply orders

• Complete new hires and review applicant's files

• Able to follow written and verbal instructions

• Friendly and respectful

• stable and responsible

• patient with people

• Front Desk and clerical experience

• Administrative Experience

• QuickBooks and Microsoft Outlook

• Medical Office Experience

• Customer Service

• 10 Key Calculator

• Office Management and administration

• Accounting and medical billing

• Payroll

• Data Entry

• Accounts Receivable

• Typing (6 years)

• Recruiting

• ATS

• Warehouse experience

• Order entry

• Human Resources

• Employee Orientation and interviewing

• HR Sourcing and new hire

• Talent acquisition

• Performance management

• Social media management (1 year)

• Computer Networking

• Management and project management

• Software troubleshooting (4 years)

• Technical Support

Contact this candidate