Technical Support Maintenance Manager

Bryan Wayne Hockett ********@*****.***

+1-713-***-**** https://www.linkedin.com/in/bryan-hockett

Summary:

High Energy, Results Driven Technical Professional with international experience in Maintenance, Engineering, Technical Support, Operations, and Management. Possessing a systematic, meticulous approach to planning and problem solving, providing practical solutions aligned with strategies. Strengths and expertise include:

Plant / Facilities Management

Maintenance

Technical Support

Root Cause Analysis / Incident Investigations

Vendor Management

P&L Budgeting and Financial Forecasts

Analytics and Troubleshooting

Electronics Engineering Technician

Installation & Commissioning

Project Management

Mentoring / Developing Diverse Workforce

Developing / Directing Technical Teams

Customer Service

Offshore Drilling

Professional Experience:

Optimus Steel, LLC 2023-2024

Maintenance Supervisor – Melt Shop, Beaumont TX.

Supervising multidiscipline staff of 37 people in maintenance of: EAF/LRF Furnaces, Caster, & Dust Collection Units.

Restored performance of the Dust Collection Unit’s with corrective repairs, PM development & critical spares.

Managing operations of EAF Dust Collection Unit processing 15,200 Tons of EAF dust annually while adhering to State & Federal Environmental Permits.

Implemented EAF Dust handling process removing environmental disposal costs and saving $300K annually. Walmart Supply Chain – Import Distribution Center 2020-2023 Maintenance Area Manager, Baytown TX.

Implement the business plan while managing maintenance department operations.

Lead Reliable Operations / Lean Six Sigma process development and implementation.

Developed KPI’s for managing departments core business. United States Steel – Tubular Products 2018-2020

Maintenance Manager - Process Coordinator, Houston TX. Business Leader providing general management over the manufacturing plants maintenance program.

Manage multidiscipline maintenance staff of 23 people ensuring maximum equipment performance / uptime.

Develop the Maintenance Program ensuring equipment sets have adequate p.m.’s and spare parts.

Troubleshooting, identifying causes and implementing solutions to malfunctions related to CNC lathes, programmable controllers, drive systems, AC/DC motors, power and distribution systems, pipe handling systems, and mobile equipment.

Lead continuous improvement process and recommend / implement measures to improve production methods, equipment performance, quality of product, working conditions, and quantity of work.

Initiate training on facility equipment, preventative / corrective maintenance execution, professional maintenance practices, and lead maintenance downturns and production outages. Amazing Community Services 2015-2020

Founder / Owner / General Manager, Houston TX.

Develop and manage a premier community services company specializing in first class delivery of Transportation and Property Management Services.

Transocean Ltd. 1999-2014

Rig Manager Assets, Luanda, Angola (2012-2014)

Responsible for the management of the semi-submersible drilling asset GSF Celtic Sea including Asset Management, Drilling Operations, Health & Safety Management, Client Relationships, People Development, and Financial Management.

Identified poor maintenance culture and unreliable equipment; developed lift plan to replace key personnel and systems to improve operations and the accuracy of maintenance execution transitioning from a corrective to preventative maintenance cycle.

Functioned as champion and mentored technical teams building strength in rig safety and asset management culture. Operational downtime reduced from 19% in 2012 to 14.9% in 2013 and 2.7% in 2014.

Prepared and executed $25M budget with rigorous vendor management requirements supporting services and capital equipment demands for drilling operations.

Prepared out of service project plan with $5.5M budget to execute regulatory surveys maintaining vessel certification.

Technical Support Center Manager, Houston, TX. (2010-2012) Developed and managed the support center to provide a core expertise support system ensuring efficient response to technical requests and support of operations.

Managed a multidiscipline staff of 27 people providing 24/7 technical solutions to 120 offshore drilling rig operations working in 22 different countries.

Collaborated with third party consultants, M&TS Director, TFS Managers, and other personnel to develop a new global technical support business model and the required systems, processes, and procedures to efficiently manage the workflow through the organization.

Intensive customer focus with overall customer satisfaction results: 52% Excellent, 33% Good, 9% Adequate Technical Field Support Manager, Cairo, Egypt (2008-2010) Provided technical support and solutions to rig operations working within the Mediterranean Division.

Managed multicultural, multidiscipline staff of 7 people providing technical support to approximately 20 offshore drilling rig operations working within 6 different countries. Maintenance Superintendent, South America, Trinidad (2006-2008) Provided technical direction and control over the maintenance programs and procedures for the drilling rig operations Constellation 1, Monitor and Aleutian Key.

Instrumental in reducing regional downtime from 2.58% to 1.58% and Constellation 1 downtime from 3.85% to 0.76%.

Electronics Supervisor/Technician, U.S.A., Singapore, Myanmar, Trinidad (1999-2006) Supervised and performed the operation, installation, testing, maintenance, repair, and upgrades of electronic equipment onboard: the high-specification, dynamically positioned, dual activity drill ship Discoverer Deep Seas; the high specification semi-submersible drilling unit Transocean Marianas; and the F&G JU2000 self-elevating jack up mobile offshore drilling unit Constellation I while in drilling operations and during construction in shipyards. Hydril Co. (G.E.) Electronics Field Service Representative, 1998-1999 Installed, commissioned, and repaired Multiplexed Subsea Blowout Preventor Control and Data Acquisition Systems onboard offshore drilling installations.

U.S. Navy Surface Sonar Technician, 1988-1998

Commissioned, maintained, repaired, and operated analog / digital sonar systems on three different classes of naval combat ships.

Education and Training:

A.S. Electronics Engineering Technology, Trident Technical College, Charleston, SC

U.S. Steel Leadership Academy-Casting Leaders / Managing for Performance, Gary, IN

Advanced Drilling Technology; Murchison Drilling School

Practical Drilling Technology; Murchison Drilling School

Customer Focus: Strategy & Tactics Workshop

Mastering Emotional Intelligence & Handling Difficult Situations

PMI Project Management

Kelvin TopSet Incident Investigation & Problem Solving

ABB-ACS 800 AC Drive Customer Communications & Maintenance School

Caterpillar-3500 Master Mechanic (EUI)

National Oilwell-Ross Hill Intermediate SCR Maintenance Course / EG-III Module

Autronica-Operation of Autrosafe Fire and Gas Detection System

National Oilwell-Cyberbase Smart Drilling Instrumentation Control System Training

Kongsberg Simrad-Dynamic Positioning Basic Operations

NANCE Universal HVACR Technical School-Basic Air Conditioning and Refrigeration

Texas A&M University-Global Maritime Distress & Safety Systems (GMDSS)

Siemens Energy & Automation Inc.-S7 PLC Maintenance

AWC Inc.-Step 2000 Introduction to PLC’s

Hydralift-Operations and Maintenance, Training Program for Knuckle Boom Cranes

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