United States Nursing Assistant
Resume:
Zooey Wilkinson
Certified Nursing Assistant (CNA)
Castle Rock, Colorado, United States
*************@*****.***
WORK EXPERIENCE
May 2017-Current
Certified Nursing Assistant (CNA)
Self Employed
Castle Rock, Colorado, United States
Coordinate care service, knowledge of quality assurance, monitoring & evaluating to ensure that client is receiving high- quality care. Budget management, tracking expenses & preparing financial reports. Solving problems, including addressing client concerns, maintaining accurate up-to-date records and documentation to ensure compliance & continuity of care.
March 2012-April 2017
Customer Service/Front Desk
Residence Inn By Marriott Inc
Denver, Colorado, United States
A social director, a master curator an innovator and relationship builder. I was responsible for sensing and delivering guests expectations and leaving them with a lasting impression that will keep them coming back. My drive was to help drive stellar financial performance, guest satisfaction, and employee engagement. January 2007-January 2012
Customer Services Administrator/Billing & Sales
Comcast Cablevision
Denver, Colorado, United States
Assist customers with billing matters, answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes and offer exceptional service.
December 1998-January 2005
Project Analyst ( Audit & Compliance)
American Express Bank Ltd.
Salt Lake City, Utah, United States
Support management, reports & cross team collaboration SOC-1 audit process compliance assessment. Provide tactical support 3rd party TLM including invoice review & payment approvals. Draft & Maintain business level documentation detailing CoDO processes for sharing data internally to CoDO team and externally to other enterprises teams, externally to clients, and with other 3rd parties & strategic partners EDUCATION
1996-1997
Master of Science in Computer Science
Penn State
University Park, Pennsylvania, United States
Data Analyst
1987-1990
Diploma
Carrolton School of the Sacred Heart
Coconut Creek, Florida, United States
High School Diploma 4yr 24Credits
Completed 18Credit ACCEL Diploma
Career & Technical Education Pathway
Completed AICE Curriculum
Completed IB Curriculum
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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