Customer Service Returns
Resume:
Britaney Parker
Customer Service
Las Vegas, NV *9108
********.********@*****.***
Customer Service
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
TJ Maxx-Las Vegas, NV
December 2022 to March 2023
Customer service: Greet customers, answer questions, and help them find products. Sales: Process transactions, suggest products and services, and use upselling techniques. Store maintenance: Clean and tidy the store, maintain visual merchandising, and report security issues. Customer returns: Handle returns and exchanges.
Training: Participate in training to improve product knowledge and sales skills. Retail Sales Associate
Michels-Ferriday, LA
April 2020 to October 2022
Store policies: Follow store policies and procedures, including reporting security issues. Customer returns: Handle customer returns and refunds Store maintenance: Maintain store cleanliness and order, and tidy item displays Inventory: Manage inventory by restocking and organizing products, and rotating stock on the. Sales: Process sales transactions, upsell and cross-sell products, and work towards sales goals. Customer service: Greet customers, answer questions, and help them find products. Night Auditor
Courtyard by Marriott-Las Vegas, NV
August 2021 to July 2022
• Computer proficiency in Microsoft Word, Excel and Outlook
• Proficient in time management; the ability to organize and manage multiple priorities
• Ability to take initiative and effectively adapt to changes.
• Able to establish and maintain a cooperative working relation.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment; work independently, with minimal supervision. Strong analytical and problem solving skills.
Hospice assistant
Hospice care of Baton Rouge-Baton Rouge, LA
August 2016 to August 2017
• Personal care: Helping patients with daily tasks, such as bathing, dressing, and eating
• Basic tasks: Assisting with oral care, grooming, and toileting
• Light housekeeping: Cleaning, laundry, and changing bed linens
• Meals: Preparing meals and feeding patients
• Errands: Running errands for patients, such as visiting grocery stores or taking them to medical appointments
• Documentation: Documenting and reporting physical and emotional needs to the hospice care team
• Social interaction: Spending time with patients and educating family members. Funeral Assistant / Chaplan (Tranning )
Heritage Mortuary-Las Vegas, NV
October 2016 to December 2016
My Responsibility were to pray with the families and answer calls. Arrange funerals, Clean funerals. Paperwork, type programs, call families, go over pricing. Body Removal Technician
Giddens funeral home-Las Vegas, NV
May 2015 to March 2016
transport the deceased from the death scene to the funeral home or mortuary. As a funeral home director, you have additional responsibilities, such as helping the bereaved family deal with paperwork and funeral arrangements.
Education
Bachelor's Of Art Degree ( Pending ) in Religion
Faith Evangelical College & Seminary - Tacoma, WA
November 2020 to July 2022
College Degree in Medical Assisting
Kaplan College-Las Vegas - Las Vegas, NV
May 2011 to November 2014
High school diploma
Ferriday High School - Ferriday, LA
August 1991 to May 1994
Skills
• Stop the violence,volunteer for Giddens Funeral Home.
• Bakery
• Manual transmission
• Customer service
• Sales
• Hospitality
• Guest services
• English
• Front desk
• Pharmacy technician experience
• Negotiation
• Microsoft Excel
• Time management
• Communication skills
• Organizational skills
• Medical terminology
• Microsoft Office
• Health information management
• Administrative experience
• Microsoft Word
• Phone etiquette
Certifications and Licenses
Pharmacy Technician Certification
August 2019 to June 2024
PTCB Certification
Pharmacy Technician License
Certified Medication Aide
Certified Medication Technician
NRCMA
EMT Certification
LPN
RN License
Certified Phlebotomy Technician
ACLS Certification
Certified Ophthalmic Assistant
Certified Ophthalmic Technician
Certified Professional Coder
Certified Coding Specialist
RHIT
AED Certification
AHIMA
RHIA
Medical Billing Certification
Non-CDL Class C
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