Quality Control Customer Service
Resume:
Shoffon Scipio
I major in business management at Columbus State Community College. I am dependable and self-motivated. I am looking for employment with a company that offers an opportunity to advance.
Steubenville, OH 43952
*******@*****.***
To find an entry
level
management position. Where I
will use the knowledge I obtain
as I pursue my Business
Management
Degree.
Authorized to work in the US for any employer
Work Experience
Speedway Cashier
Speedway LLC - Steubenville, OH
January 2022 to Present
• Welcomed customers
• Assisting customers with purchases and handling merchandise and fuel transactions and related programs (i.e. gift cards, money orders, wire transfers, coupons, and our Speedy Rewards loyalty program!)
• Keeping our stores looking terrific and ready for our valued customers by assisting with product stocking, cleaning, etc.
Personal Shopper/Delivery Driver
Instacart Shoppers,com - Steubenville, OH
November 2019 to Present
Navigating the company software/ smartphone app, I would accept a shopping batch. Go to the indicated store timely and correctly shop for the items, scan them into the app and then pay for all of the items using credit or debit card or online payment method.
After paying fotr the groceries I use a navigation app to deliver the groceries always demonstrating good customer service practices.
Active Picker
LBRANDS/ Mast Global Logistics - Columbus, OH
May 2019 to Present
To operate RF scanner, accurately and quickly fill orders. Adhere to all OSHA and company safety rules. Encourage teamwork to complete the days orders.
Quality Control Inspector
MS COMPANIES, LLC - Marysville, OH
June 2017 to Present
QUALITY CONTROL ASSOCIATE/ MS COMPANIES
June
2017
Present
My job entails communicating with the leads from several
production lines. Inspecting parts and, keeping accurate records
and maintaining clear communicati
on with each production line and
my immediate supervisor.
Live in Caregiver
March 2015
August 2017
Managed and maintained clients'
households: cooking and cleaning,
scheduled maintenance and landscaping needs.
And client care.
Adhering to a strict dietary and medication schedule, kept clear records and constant communication with family and nurse.
I have worked with people with Alzheimer's Disease, Parkinson's disease, and dementia. I have worked with ambulatory and chair bound and bed bound patients.
Property Manager
Doorways To Opportunity, llc - Columbus, OH
November 2014 to April 2018
I was responsible for finding and screening potential residents. I was responsible for maintaining the cleanliness and order of the property.
My job was to keep the place clean and full. I excelled at this.
Education
some college
Skills
• MICROSOFT EXCEL (2 years) • MICROSOFT OFFICE (5 years) • MICROSOFT POWERPOINT (5 years) • MICROSOFT WORD (5 years) • Inspection
• Quality Control
• Quality Inspector
• Team Building
• Inventory
• Time Management
• Marketing
• Sales Experience
• Word Processing
• Quality Assurance
• Algebra
• Excel (2 years)
• EXCEL (2 years)
• Office Experience
• Administrative Experience
• Leadership Experience
• Customer service
• Dementia Care (2 years)
• Order Picking
• RF Scanner
• Laundry
• English
• Communication skills
• Alzheimer's Care
• Property Management
• Home Care (5 years)
• Caregiving (5 years)
Certifications and Licenses
Driver's License
Forklift Certification
Assessments
Management & Leadership Skills: Planning & Execution — Highly Proficient November 2019
Planning and managing resources to accomplish organizational goals.
Full results: Highly Proficient
Supervisory Skills: Directing Others — Proficient
November 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Working with MS Word documents — Proficient
November 2021
Knowledge of various Microsoft Word features, functions, and techniques
Full results: Proficient
Analyzing data — Familiar
November 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Cashier skills — Familiar
November 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Cleaner fit — Proficient
September 2021
Measures the traits that are important for successful cleaners
Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Spreadsheets with Microsoft Excel — Familiar
November 2020
Knowledge of various Microsoft Excel features, functions, and formulas
Full results: Familiar
Customer focus & orientation — Expert
November 2021
Responding to customer situations with sensitivity
Full results: Expert
Customer focus & orientation — Expert
November 2021
Responding to customer situations with sensitivity
Full results: Expert
Customer focus & orientation — Expert
November 2021
Responding to customer situations with sensitivity
Full results: Expert
Warehouse safety — Proficient
March 2022
Using safe practices in a warehouse setting
Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Highly Proficient March 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Proficient with:
Microsoft Office 2016
Microsoft Word 2016
Microsoft Excel 2016
Microsoft PowerPoint 2016
Ability to utilize resources to meet goals.
Ability to motivate and engage people to complete a task.
Emotional Intelligence
Contact this candidate