Human Resources Employee Relations
Resume:
*******@*******.***
www.linkedin.com/in/deirdrereidlynch
Recruitment/ Human Resources Concentrations
Exempt, Nonexempt, Contract, Interns, Co-ops, Union
Accounting & Finance
Real Estate Management
Health Care
Hospitality (Hotel & Restaurant)
Legal
C-Suite
Utilities
Marketing/Design
Administrative
Customer Service
Construction/Development
Sales
Electrical, Civil, Mechanical, Chemical Engineers
IT (Software Engineer, Data Science, Data Analytics, Data Engineer, Cybersecurity) Computer Programs (ATS) & Platforms
Advanced knowledge of Microsoft Office, Google Suite and SaaS Environments
Social media/recruitment platforms (LinkedIn, Zip Recruiter, Glassdoor, Indeed, Twitter, Instagram, and Facebook)
Experienced in: Workday UKG PRO (UltiPro) ADP
Paylocity TalentReef Handshake
Taleo Tableau Success Factors
HiringThing PeopleSoft Greenhouse
Power BI Modern Hire Verian
Quip Smartsheet Slack
Education
University of South Florida Diversity, Equity, and Inclusion in the Workplace Certificate (12/2024) Villanova University Human Resources Management Certification Johnson C. Smith University Bachelor of Arts in Communication-Public Relations Experience Summary
Applicant Tracking Systems- 20 years
ATS System Implementation- 8 years
Benefits- 4 years
Budget Management – 25 years
Compensation - 10 years
Diversity, Inclusion & Equity Program Implementation/Management - 20 years
Employee Relations – 10 years
Full Cycle Recruitment- 20 years
Human Resources Generalist – 6 years
Human Resources Business Partner- 15 years
Instructional Design -10 years
Program Management- 10 years
Supervisory Leadership – 15 years
Team Management- 15 years
University Relations - 13 years
Deirdre D. Reid
Experienced HR and TA professional
Work History
Mosaic Red Hat, LLC DBA Arby’s/ Mosaic Gold Crown, LLC DBA Burger King Franchise Owner of Arby’s and Burger King Locations HR Generalist April 2024-August 2024
Provide day-to-day HR support to 43 Arby’s & 35 Burger King Restaurants to include employee relations investigations, unemployment claims, benefits, LOA, full-cycle recruiting, and onboarding.
Directed onboarding plans, educated new hires employees on HR policies, procedures and regulations
Maintained employees digital files, documents, benefits, promotions, attendance/corrective action records
Managed disciplinary action against employees who violated rules and regulations and addressed employee grievances via investigations
Handled any queries and administration tasks related to employee benefits and open enrollment
Managed/responded to all unemployment claims and hearing
Conducted minor, recruitment and turnover, reporting
Reason for Leaving- Layoff due to low company sales Olive Tree Holdings-The Life Properties
Private Investment company that owns and operates a diverse portfolio if multifamily communities Director of Talent Acquisition (Promoted) February 2023-January 2024 Senior Human Resources Business Partner
Provided day-to-day HR support to 300+ corporate and field employees, including employee relations, training, & staff development, full-cycle recruiting, and onboarding.
Utilize knowledge of various human resources functions to provide tactical support to line managers and act as a liaison with other HR functions.
Conducted thorough investigations into employee relations matters, resulting in timely resolutions and improved team dynamics; facilitated successful resolutions, minimizing legal risks, while maintaining a positive work environment.
Led performance management processes, guiding leaders on goal-setting and coaching for continuous improvement.
Orchestrated alignment of corporate HR strategies with day-to-day operations, boosting employee satisfaction scores.
Responsible for executing talent review programs, including succession planning, talent calibration discussions, and employee development identification.
Spearheaded talent strategies integrating Diversity, Equity, Inclusion & Belonging, reducing time-to-fill for critical roles
Reason for Leaving- Layoff due to Atlanta Office Closing Tampa Electric (TECO)
Florida’s largest Investor Owned Utilities
Senior Talent Acquisition/HR Manager May 2022- February 2023 Oversaw and executed all aspects of Union and Non-Union talent management across recruitment, onboarding, performance assessment, compensation/benefits, learning and development.
Oversaw succession planning and employee relations related to promotions, ensuring smooth transitions and employee satisfaction.
Conducted comprehensive interviews and assessments to evaluate candidate fit, increasing employee retention and improvement in overall team performance.
Implemented data-driven selection techniques, including behavioral interviews and skills assessments, resulting in a decrease in hiring errors and an increase in employee productivity.
Reason for Leaving- Resigned for local opportunity Walmart/ Sam’s Club- Corporate Global Technology
Multinational Retail Corporation
University Relations Program Manager July 2021- May 2022 Facilitated college recruiting initiatives, including sourcing applicants, assessment, offer process, and providing candidates for the next step in the placement process to fill 300 internship positions.
Managed recruitment process for internship & full-time candidates at corporate office and satellite locations.
Executed Diversity and Inclusion initiatives through HR projects and events.
Identified and presented at events, universities, and conferences to promote internship programs and attract diverse high-performing candidates.
Assisted with placement, special accommodations, housing and onsite onboarding
Maintained the accuracy of recruitment data reports such as diversity hiring, sourcing, and offers.
Reason for Leaving- Contract ended after various extensions InTown - Uptown Suites
Corporately owned extended stay hotels
Senior Talent Acquisition Manager/ HRBP July 2018- July2021 Supervised HR Coordinator and 200+ General Managers through Human Resources procedures for field and corporate employees. Fully managed company wide recruitment
Conducted thorough investigations into employee relations matters, resulting in timely resolutions and improved team dynamics; facilitated successful resolutions and maintained productive work environments.
Coached and advised C-Suite, general, and regional managers on HR practices to minimize legal risk.
Executed and collaborated on communication for DEI programs, policies, and guidelines to attract, retain, and grow a highly skilled and talented diverse workforce.
Researched, assessed, trained, and implemented a new Applicant Tracking System (ATS) companywide.
Performed analysis of hiring needs and provided employee hiring forecast; created recruitment reporting metrics.
Reason for Leaving- Resigned for other opportunities Extended Stay America
Corporately owned extended stay hotels
Sr. HR Manager/Talent Acquisition November 2014- October 2018 Supervised 16+ recruiters and HRBPs on HR practices and hiring needs for 300+ hotels. Coached and advised general/senior management and C-Suite
Developed and implemented an employee relations training program for managers, resulting in a reduction in employee grievances and an increase in effective conflict resolution.
Led the development and implementation of programs and initiatives that attracted, retained, and developed top talent within the company, including career development, performance management, succession planning, talent segmentation, talent assessment, and organizational effectiveness.
Provided leadership in coordinating the activities of the HR Department to ensure compliance with all applicable laws, policies, and regulations; conducted periodic HR audits.
Responsible for HRIS reporting, identified staffing needs, analyzed data, and developed recruiting plans.
Created a companywide college internship program and Military initiative (veterans, military spouses, and caregivers)
Reason for Leaving- Resigned for other opportunities Additional Experience
Amerisource Bergen/Lash Group- Global pharmaceutical solutions organization Talent Acquisitions Manager
Managed HR and TA functions for corporate headquarters call center
Supervised 3 recruiting coordinators
Duke Energy – Largest American energy holding company Senior Talent Acquisition Manager- University Relations
Partnered with minority organizations and universities to fulfill diversity and inclusion recruiting initiatives
Supervised 10+ recruiters and 3 Recruiting coordinators Maze Group Development- Real Estate & Development Company (Commercial, Residential, Restaurant)
Consulted on Recruitment and Employee Relations
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