Technical Support Software Development
Resume:
BORIS VASILYEV
***********@*****.***
SUMMARY
Dynamic and results-oriented IT Specialist and Systems Engineer with over a decade of profound experience in software development, systems engineering, and technical support. Demonstrated expertise in both front-end and back-end development, with a specialization in optimizing system performance and adeptly troubleshooting intricate technical challenges. Highly proficient in managing the comprehensive software development lifecycle (SDLC), encompassing initial design and implementation through rigorous testing and production support. Exhibits a robust command of a diverse array of programming languages and technologies, including C++/C#/VB.NET, Python, Java, and SQL, in conjunction with various databases and development tools. Devoted to safeguarding data integrity and augmenting system efficiency through innovative solutions and meticulous problem-solving.
AREAS OF EXPERTISE
Programming Languages: C#/ASP/Razor/ .NET Core, Python, Java, JavaScript, TypeScript, C/C++
Databases: Oracle/PL/SQL, MySQL, SQL Server, T-SQL, Postgres, Crystal Reports
Web Technologies: Angular JS, HTML/XML/ CSS, RESTful Microservices,
JavaScript / ArcGIS ESRI / REACT/ Ajax, GUI / Qt/QML
Development Tools: Java/J2EE/Spring Boot/J2EE, Struts, JSP, Angular JS, React.JS, ASP.NET, .NET Razor, .NET Core, SQL Developer, Eclipse, Visual Studio, JIRA, Jenkins, GIT/GitLab/GitHub, DevOps/Cloud-Azure
Software Engineering Skills: RDBMS, Risk Management, Data Analysis/Mining, Systems Integration, Network Administration, Virtualization, Security Protocols, Windows/Linux/QNX
Full SDLC (Design, Development, Implementation, Testing, Deployment, Production Support)
EXPERIENCE
Technical Lead
InfoSys, Rockville, MD
Nov 2021 – Dec 2023
Led a team in analyzing customer requirements and delivering comprehensive technical support for a wide range of applications, contributing to a significant decrease in production server downtime through proactive monitoring and maintenance protocols.
Achieved an upgrade in user satisfaction in production support to 97% by developing tailored solutions that improved operational efficiency and directly addressed client-specific needs.
Successfully increased the running speed of database queries, reducing average query processing time from 5-7 seconds to 2-3 seconds during a high-stakes project with Morgan Stanley, thereby enhancing overall system responsiveness.
Senior Software Engineer
ApTask at FirstData – Fiserv, Hagerstown, MD
Dec 2019 – Sep 2021
Managed the backup and administration of development, testing, and production banking applications, ensuring the integrity and availability of critical data through rigorous backup protocols and effective database management practices.
Designed, developed, and implemented innovative software solutions aligned with the company’s business objectives, which streamlined operations and improved system efficiency, directly supporting the company’s mission and goals.
Senior Software Developer
The Buffalo Group/DISA, Reston, VA
Sep 2018 – Aug 2019
Provided critical technical support for Oracle/ARCYBER databases at Fort Belvoir and Fort Gordon, ensuring seamless data migration processes while maintaining data integrity.
Conducted thorough analyses of various applications, recommending and implementing upgrades and patches for cyber tools to enhance their functionality and security in compliance with industry standards.
Computer Engineer
US Army/Communication Electronics Command, Aberdeen, MD
Sep 2017 – Sep 2018
Provided comprehensive support for the DCGS-Distributed Common Ground System software, encompassing a wide range of technical tasks including system analysis, requirement analysis, system engineering, design, development, and testing.
Enhanced the efficiency and effectiveness of forensic analysis processes by designing and developing detailed reports leveraging expertise in Crystal Reports, Oracle, and SQL Server, delivering precise and actionable insights.
Engaged in providing user assistance and technical advice, effectively addressing and resolving complex problem areas related to DCGS systems, thereby ensuring operational reliability.
Systems Engineer
CACI/TCCTI at DOD Department of Defense/US Navy, Dahlgren, VA
Apr 2013 – Apr 2015
Instrumental in the development and implementation of sophisticated analytical data collection and reporting tools for the Department of Defense and the US Navy, utilizing technologies such as Angular JS, ASP.NET, VB, C#, MVVM, MVC, C++, and VB 6.0.
Developed a multi-tiered Laboratory Information Management System (LIMS) tailored for forensic industries, significantly enhancing data management capabilities.
Managed project budgets and conducted thorough cost/benefit analyses, providing strategic guidelines to ensure project alignment with organizational goals, optimizing resource utilization, and supporting the strategic objectives of the US Navy and the Department of Defense.
IT Specialist GS-2210 13 11/10 – 04/13
US Army/USA Criminal Investigation Laboratory - Federal Civilian Service Atlanta, GA
Architected a multi-tiered web application in Forensic Industry and then ported the application to a dynamic ASP.NET Internet/Intranet model utilizing the same secure middle tier data access components with web services developed in Java/JSP including solving issues discovered at the implementation and testing stages of complex application scenarios.
On-Call support for production issues in conducting interviews, search, forensic analysis and other investigative activities
Provide support to the laboratory applications and provided assistance to all end users and identify any issues in the production environment.
Conducted business analysis for support of C++, C#/ASP.Net application development with Object-Oriented design approach to ensure reliability, availability and repeatability of processes.
Developed Test Plans, including creation of Test Cases affiliated with functional, regression / acceptance tests.
Provided operational support and performed reviews of forensic applications utilizing technologies for analysis, identification and preservation of digital evidence
Conducted systems analysis of audit log files and audit reports, handled production support and troubleshooting, systems recovery, applications security issues, maintained virtual machine clusters, performed systems installations, network vulnerability assessment and systems administration.
Provided customer’s support with multi-tier helpdesk application.
Researched new technologies identifying both technical advantages and limitation to find the most feasible solution.
Senior Systems Analyst / Project Manager 06/09 – 11/10
Chevron Oronite, a major Petrochemical company at Quality Control Laboratory Belle Chasse, LA
Analyzed, designed, and implemented a Quality Control Laboratory application in Petrochemical industry including implementation of new requirements as well as recommendations for design modification of the existing programs.
Conducted management and support of vendors (StarLIMS, Java,C++, Oracle 11g) provided software solutions utilized by the Quality Control laboratory’s users.
Oversaw the applications compliance to government regulation security requirements - including compliance with Environmental Protection Agency requirements.
Production support: identification of customer’s business requirements of database systems performance upgrade in usability, flexibility and data integrity.
Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.
Being a technical expert in all facets of a web application conducted system analysis, conduct research and translation project specifications and management directives into modernization proposals to fund Development Cycle Process that supported Reporting Systems combining duties of
Systems Analyst and Business Analysts: maintained and supported all major aspects of the web sites and automation business process handling data files including affiliated enterprise databases utilizing system inter-relational maps and front-end scripting.
Created monthly progress reports and other Project Management presentations for team leaders, research analysts and end-users (routine and ad-hoc styles) facilitating development of interview protocols, surveys and other data processing tools
Defined and implement secure middle-tier components using both connected and disconnected environment strategies. Components were consumed by Windows/Linux applications utilizing stored procedures to perform logical business transactions.
Systems Analyst 05/08 - 05/09
Healthcare Access Solutions; web-applications development scripts and standalone applications to analyze medical imaging datasetsscripts and standalone applications to analyze medical imaging datasetsscripts and standalone applications to analyze medical imaging datasetsfor major Healthcare providers Miami Beach, FL
Designed, implemented and tested multi-thread remote access services - VB.NET/SQL Server, MS Access/Excel, VB 6.0.
Developed scripts and software packages for processing medical images analyzes.
Architected and developed Encryption software for sign-on process (C#/VB.NET classes).
Conducted analysis and implementation of Pharmaceutical and Life Sciences workflow requirements utilizing LIMS technologies including a comprehensive module for defining and enforcing compliance with FDA regulations and electronic record requirements protocols.
Systems Analyst /Project Leader 11/07 – 03/08
Bonds.com - a major IT/web services provider in financial industry provider Boca Raton, FL
The innovations in the front-/back- ends enhanced performance of information related to handling a large number of customers.
Conducted system analysis and project specifications development for systems components to ensure continuous application’s users’ support.
Senior Software Developer 8/04 – 10/07
STARLIMS Corp. – A major provider of Laboratory Information Management Systems solutions Hollywood, FL
Systems Engineering implementation activities for Data Entry Applications and LIMS
(Laboratory Information Management System) utilized by major clinical and environmental laboratories, including design, development and database production support including preparation and execution of SQL queries against variety of data sources
Development of clinical evaluation protocols.
Created training manuals working closely with end-user, training them in the use of my applications.
Increased running speed and improved quality of reports through code simplification.
Provided On-Call support for production issues.
Senior Software Developer 7/02 -8/04
Avalon Systems, Inc. Fort Lauderdale, FL
Solely designed, developed and implemented and tested QA for as a subcontractor of Siemens
Business Services.
Worked in a team for design and testing QA. The system was developed from scratch and currently successfully performs all checks automatically.
Designed and implemented Secure Access Protection System with Biometric access features
(Fingerprint and photo recognition)
Professional Developments and Credentials
EDUCATION
Graduate Certificate in Information System Management
Keller Graduate School of Management, DeVry University, Illinois
Bachelor of Science in Navy Engineering
Navy Academy of St. Petersburg, Russia
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