KRISTINE MCFARLEN
Moses Lake, WA 98837
****************@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer
Work Experience
Merchandiser
Crossmark.WIS-Lewisville, TX
September 2023 to Present
1. Boosted sales by implementing effective merchandising strategies and visually appealing displays.
• Coordinated special events or promotions within the store around featured products for limited-time
• Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to manageme
• Completed efficient store resets to prepare store for special promotions and seasonal update
• Removed damaged, out-of-code, not-in-set and discontinued items on display
• Arranged consistent shelves, bins, and racks at Number locations by following established planogram
• Conducted regular store audits to verify compliance
• Monitored inventory levels and kept adequate stock in product displays on sales floo
• Managed time efficiently in order to complete all tasks within deadline
• Worked effectively in fast-paced environments.
Cargiver
Thurmans Roofing/LindaThurman-Moses Lake, WA
February 2020 to September 2022
• Assisted with daily living activities, running errands, and household chores.
• Assisted patient with bathing, grooming, dressing, and oral hygiene care.
• Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Recorded patient pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Cooked meals and assisted patient with eating tasks to support healthy nutrition.
• Transported client to and from medical appointments with safety and efficiency.
• Assisted patient with self-administered medications.
• Maintained a safe and clean environment for patient reducing risks and ensuring optimal health outcomes.
• Provided compassionate and patient-focused care to cultivate well-being.
• Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Convenient Store Owner
Valley Quick Stop INC-Moses Lake, WA
January 2015 to May 2019
• Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Trained and motivated employees to perform daily business functions.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long- term habits.
• Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs. Scheduled employees shifts, taking into account customer traffic and employee strengths
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
• Organized and attended trade shows and special events to showcase product.
• Super attention of store customers.
• Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
• Cultivated a positive work culture, with comminication and hard work
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Consulted with customers to assess needs and propose optimal solutions.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Evaluated employee performance regularly, providing constructive feedback.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic. Store Manager
Vista Quick Stop INC-Moses Lake, WA
April 1998 to January 2015
● Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
● Scheduled employees for shifts, taking into account customer traffic and employee strengths.
● Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
● Monitored daily cash discrepancies, inventory shrinkage and drive-off.
● Approved regular payroll submissions for employees.
● Rotated merchandise and displays to feature new products and promotions.
● Managed inventory control, cash control, and store opening and closing procedures.
● Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
● Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
● Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
● Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
● Assisted with hiring, training and mentoring new staff members.
● Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long- term habits.
● Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
● Completed point of sale opening and closing procedures.
● Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
● Reconciled daily sales transactions to balance and log day-to-day revenue.
● Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
● Managed purchasing, sales, marketing and customer account operations efficiently.
● Interacted well with customers to build connections and nurture relationships.
● Worked effectively in fast-paced environments.
● Excellent communication skills, both verbal and written.
● Self-motivated, with a strong sense of personal responsibility.
● Gained extensive knowledge in data entry, analysis and reporting.
● Strengthened communication skills through regular interactions with others.
● Used critical thinking to break down problems, evaluate solutions and make decisions. Education
Diploma
Port Angeles High School - Port Angeles, WA
June 1994
Skills
• Retail Inventory
• POS Systems
• Team Building and
• Operations Management Cash Management Customer Relations
• Employee Training Multitasking and Prioritization
• Store Merchandising Organization Accurate Cash Handling Certifications and Licenses
CPR Certification, certified cargiver card
Driver's License
First Aid Certification