Project Manager

Brian Shurette

Denver, CO, US *************@*******.*** 720-***-**** https://www.linkedin.com/in/brianshurette/

PROFESSIONAL SUMMARY

Experienced telecommunications project and program management professional focused on delivering results. Skilled in leading teams, accomplishing objectives, fostering cross-functional collaboration, and communicating effectively with senior executives and stakeholders. Demonstrated proficiency in managing operations, engineering, sales, and marketing portfolios.

EXPERIENCE

Project Manager

Elysian Stays Mexico March 2024 – November 2024, US, CO Remote

• Ensured efficient implementation and completion of end-to-end POS and Wi-Fi (802/11n, ac) to include OSS/BSS components within specified deadlines throughout the hotel grounds/facility.

• Maintained clear and open communication with team members, stakeholders, and clients, providing regular updates on task progress.

• Addressed and resolved issues or obstacles during projects, implementing effective solutions that kept all projects on track and minimized delays.

• Managed resources effectively, including budget, materials, and team members, ensuring each milestone was completed successfully within allocated resources, leading to a >10% reduction in overall project costs.

Personal Goal Pursuit/Heath & Well-Being

Career Break March 2023 – February 2024, US, CO, Denver

• Took a one-year sabbatical to pursue personal growth and development opportunities, demonstrating a commitment to work-life balance and rejuvenation.

Consulting Program Manager

VCA Animal Hospitals November 2022 – February 2023, US, CO, Denver

• Oversaw the deployment of new telecommunications infrastructure at +50 VCA locations throughout the US, enhancing reliability, network consistency, and connectivity. This includes IDF/MDF closet hardware installations, power, fiber, Wi-Fi (802.11n, ac, ax) infrastructure, and handsets in support of renewed communications architecture at each site.

• Led the program from initiation through closure, managing all third-party vendor activities and coordinating their resources.

• Reported daily results to leadership and presented weekly materials to key stakeholders, achieving a 20% reduction in project completion time and a 15% cost savings compared to initial estimates.

Consulting Program Manager

Comcast/Xfinity July 2021 - June 2022, US, CO, Denver

• Implemented a project management office (PMO) supporting the Marketing and Sales portfolio in support of the Xfinity/Comcast product line, resulting in a 28% increase in customer loyalty after 6 months.

• Identified and communicated opportunities to improve the customer experience by reading customer feedback and converting them into actionable items.

• Developed the PMO and project-level resource teams by training stakeholders and team members on project management techniques and tools, creating a project management methodology, and developing an intranet-based project management knowledge center.

Lead Program Manager/Product Owner - Professional Services

CCI Systems March 2019 - July 2020, US, CO, Denver

• Designed and implemented a program management office to provide program management oversight of the Network Services Group engineering project portfolio for Charter Communications.

• Directed the successful construction of 2 customer labs, enhancing testing and development capabilities, and supported Broadband Access initiatives that resulted in a 20% increase in network efficiency.

• Created and conducted a comprehensive training program for 12 project managers, resulting in a 32% improvement in project management proficiency and adherence to PMI best practices.

• Managed the development and implementation of Smartsheet solutions, improving project tracking and collaboration efficiency by 30%.

Project Delivery Manager

Nokia Inc April 2018 - December 2018, US, CA, San Diego

• Successfully deployed +60 5G sites, achieving a 95% adherence to SLA commitments.

• Improved service delivery performance, reducing project completion time by 20% and maintaining project scope and quality within a 5% variance.

• Optimized resource allocation, resulting in a 15% cost savings and a 10% increase in overall project efficiency.

Project Management Training Consultant

T-Mobile September 2017 - November 2017, US, CA, San Diego

• Delivered 8 training sessions covering project management fundamentals, best practices, the project manager's role and responsibilities, project planning, estimating techniques, scheduling techniques, risk management, project management software, status reporting, and earned value management. Customer Project Manager.

• Achieved an average feedback rating of 4.8 out of 5 from participants, reflecting the high quality and effectiveness of the training program.

Customer Project Manager

Ericsson April 2013 - December 2016, US, CA, San Diego

• Planned and executed value engineering, customer presentations, and approval reviews on a "Just in Time" basis, achieving program approval and accelerating project timelines by +15%.

• Managed communications with +30 stakeholders, including product managers, development teams, sales engineers, and tech support, improving project transparency and coordination.

• Coordinated with customers, manufacturers, and service providers to install hundreds of various solutions, enhancing operational efficiency and customer experience.

• Built cross-functional relationships, handled escalations, and provided process-related change recommendations, reducing issue resolution times.

Customer Project Manager

Cisco Systems October 2011 - January 2013, US, CA, San Diego

• Managed Cisco network deployments for AT&T's 4G/LTE overlay architecture initiatives, including the customer relationship, project plan of record, project schedule, cost, material procurement, and inventory management; delivered on-time to budget with zero deficiencies.

• Ensured regular updates, formal status reports, and dashboards were shared with the project team, management, and client stakeholders, resulting in a 98% stakeholder satisfaction rate.

• Effectively resolved project issues through alternative tasks, schedules, and processes, ensuring the project met its goals and reducing potential delays by +20%..

Program Manager/Market Lead

AT&T Mobility February 2011 - October 2011, US, CA, San Diego

• Successfully managed the deployment of +150 ETTCS projects, improving network connectivity and performance.

• Worked closely with the Program Manager, Market Lead, and Project Engineer to ensure seamless coordination and execution of project schedules and design plans, reducing project delays by 32%

• Utilized key performance metric reports and leveraged incentives to increase on-time delivery of fiber builds by 25%, ensuring timely project completion.

• Reduced escalations by 15% through the creation of a weekly status report for all escalations and the establishment of a monthly escalation management meeting, enhancing overall project efficiency.

Transport/LTE Project Manager

Verizon Wireless October 2010 - February 2011, US, CO, Denver

• Oversaw +40 LTE projects, including carrier adds, new builds, and overhead network capacity, improving network performance and reliability.

• Coordinated schedules resulting in the successful construction and implementation of 25 cell sites, with a 95% on-time delivery rate and minimal customer impact, reducing customer complaints by 12%.

Senior Project Manager

Time Warner Telecom September 2009 - October 2010, US, CO, Englewood

• Coordinated schedules for 92 cell site deployments, resulting in successful construction and implementation with a 95% on-time delivery rate and a 25% reduction in customer impact.

• Conducted weekly meetings to address project schedules, reporting requirements, monitoring, and team management, enhancing project alignment and reducing delays significantly.

• Managed communications and coordination for +50 construction projects annually, ensuring seamless integration between Engineering, Field Operations, and Network Operations, which improved overall project efficiency by 10%.

EDUCATION

General Studies

Emily Griffith Technical High School • US, Colorado, Denver • 1994 • High School Diploma

Computer Science

Minor in Finance • Metropolitan State College of Denver • US, Colorado, Denver • 1994 - 1996 • (2 years completed towards degree)

CERTIFICATIONS

Certified Scrum Product Owner® (CSPO)

Scrum Alliance • 2019 - Current

Certified ScrumMaster® (CSM)

Scrum Alliance • 2019 - Current

Mini-MBA - Certificate of Business Administration

University of Texas - Naveen Jindal School of Management • 2015

Jira Fundamentals

Atlassian University • 2023

PMP – Project Management Professional

Project Management Institute (PMI) - In-Progress

SKILLS

Project Management, Program Management, Consulting, Telecommunications, IT, Wireless Deployment, Network Deployment, Data Center, DWDM, ROADM, Metro Ethernet, Managed VoIP, Wi-Fi, WAN, SD-WAN, DOCSIS, Field Operations, Network Engineering, Waterfall, Agile, Scrum, CSPO, CSM, PMBOK, PMI, PMP, Smartsheet, MS Project, Atlassian, Jira, Confluence, Clarify, Salesforce, Site Tracker, CRM, CSG, Office, Remote Workplace, Continuous Improvement, Employee Development

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