Customer Service Production Manager
Resume:
DEBRA BUTTERICK
*******@***.***
SUMMARY
Over 25 years of experience in a production environment with progressive roles. Strong leadership and teamwork capabilities with a critical focus on detail. An organizer, multitasker, and strong communicator who works well under pressure. Excellent training skills. Proficient in Windows 10 professional.
PROFESSIONAL EXPERIENCE
BULLDOG/HERCULES, Tampa, FL
2015-Present
Inventory Planner
Maintain dual inventory systems
Review and monitor current inventory
Follow manufacturing schedule to produce enough product to meet demand
Confer with purchasing to ensure production needs are met
Coordinate with international sales team to ensure customer order are shipped in a timely manner
Manage inventory
Manage international exporting paperwork
CASING GLOBAL, Largo, Fl
2008-2015
Production Coordinator/Production Manager
Coordinated and maintained set up of new department
Scheduled flow of work within or between departments to expedite production
Reviewed master production schedule and make revisions when needed
Distributed work orders with completion dates to various departments
Implemented new procedures to ensure the work flow is done efficiently and correctly
Complied reports
Interacted with customer service consistently to resolve questions and problems
Inventory allocation
Coordinated and maintained set up of outside vendors
HARLAND CLARKE, Clearwater, FL
1996-2008
Coordinator Specialist
Coordinated and maintained new department, which converted data from one process to another
Examined products and monitor work processes to asses completeness, accuracy, and conformation to standards and specification
Conferred with department supervisors and other personnel to assess progress and discuss needed changes
Complied information for production progress so that status reports could be completed
Implemented procedures to help keep production streamlined
Daily interactions, such as conference calls and Beta tests with corporate and other facilities to help initiate new processes
Collaborated on company projects
Project leader/coordinator for internal projects
Recognized as one of the first trainers within the company and traveled to other facilities to train employees and reorganize departments
EDUCATION/PROFESSIONAL DEVELOPMENT
University of Tampa, degree in progress
Skill Soft and Six Sigma Courses
AWARDS
Member of the Safety Committee
Innovative Awards for Efficiency
Pillar and Skill Soft Award
Perfect Attendance
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