Customer Service Administrative Assistant
Resume:
Teisa Meierhofer
Centralia, Wa 98531
*********@****.***
Skills:
Multi phone line systems - fax - copier - Multitude of computer software programs on Windows, chrome book and Apple systems; IE, Safari, Chrome, Outlook, QuickBooks, Word, Works, Excel, PowerPoint, OMNI, NCIC, etc. - Self motivated - Hard Working - Excellent customer service – Fast learner – Computer/tech savvy. Scheduling, accounts receiving/payable quarterly payments, payroll and health department compliance for licensing. Verbal tactical skills, weapons training, restraint and self defense skills. Jobs:
Washington State Department of Corrections 2016-Present Safety and Security of facility, staff, volunteers, and incarcerated individuals. Pat searches, area searches, hardware security checks, cell searches, area searches, QRST deployment, OMNI entries, prea checks, payroll, scheduling, movement, log books, roster, photo books, paddle board updates, tier checks, work orders, orientation, training of new hires, infractions, incident reports and much more.
Teisa's Treats 2014-2016
Owner/operator of a small cafe/coffee shop. Taxes, accounts receivable/payable, inventory, payroll, scheduling, inventory, ordering and stocking. Customer service. Making a variety of hot and cold espresso drinks and a limited menu. Cleaning of equipment and shop. Olympics West Retirement Inn 10/2005-3/2013 Quit due to having back surgery. Med Aide/Secretary/Administrative assistant
Assist residents with ADL's. Administer medication. Transcribe Dr. orders to MARS/TARS. Reveiew MARS/TARS. Set up, audit, purge, breakdown and file resident charts and employee records. Assess new residents and create care/service plans. Maintain care plans and review them with residents and their families. Stock, clean, inventory, order and purge med room and carts of expired or old prescriptions and medical supplies. IT for building computers, residential and company. Fabricated and maintained forms for the building. Trained new staff members and state certified to teach continued education for employees. Adhered to policies/procedures and WAC as well as staff and building. Maintained foot book, incident report book, weekly wound reports, theft/loss book and outside provider chart. Monthly and daily scheduling. Housekeeping, activities and light maintenance. Education:
Greensburg High School Diploma 1996
Pratt Community College Certificate EMT/Certificate CNA/Certificate Restorative Aide/Emergency Medical Dispatch 1995-1991
References:
Upon request.
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