Team Members Leader

Shakoriva Scott

Columbus, GA ***** 706-***-**** ********.*****@*****.***

Work History

Activity Leader, 04/2023 to Present

Columbus Parks and Recreation – Columbus, GA

Safely facilitate and actively supervise students at all times while engaging in a variety of activities

Other duties as assigned

Enthusiastic, confident and energetic

Highly organized, detail-oriented and punctual

Organize, plan and lead a full schedule of activities, games, sports, field trips and excursions

Maintains a balance between professionalism and fun

Work well with children

Assembly/Production Team Leader, 07/2022 to 12/2022

North American Lighting – Paris, IL

Assist team members with machine malfunctions

Keep record of production numbers

Turn Key for machine issues

Assemble lighting/LED for vehicle

Place orders for parts

Inspect parts for suspected issues

Scrap out any suspected/bad parts

Production/Operations, 05/2021 to 04/2022

Hyundai Mobis – West Point, GA

Assemble engine/transmissions

Placing starter into engine

Assemble vin plate to engine

Assemble and torque bolts

General Assembly, 10/2020 to 04/2021

Malone Staffing/KIA – West Point, GA

Organize vin labels, and apply to vehicle

Insert speakers/covers inside of vehicle

Positioned brake pads and brake lines

Inspected and torque off on airbags

Fraud Analyst, 10/2018 to 10/2020

TSYS – Columbus, GA

Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity

Summarized all key information regarding investigation into detailed report for delivery to client

Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case

Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination

Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime

Analyzed large amounts of data to find patterns of fraud and anomalies

Detected and apprehended any unauthorized personnel

Collected and organized all surveillance data and information to protect client possessions and workspaces

Noted and followed up on any unusual behavior

Maintained accurate and detailed logs of all events during each shift

Responded to calls in both routine and emergency situations

Processed and logged accurate and detailed incident reports

Investigated all security and safety violations

Responded quickly and effectively to all security violations and duress alarms

Managed over 30 customer calls per day

Machine Operator, 05/2016 to 06/2018

NCR Corporation – Columbus, GA

Operated heavy duty lathes, boring machines and mills, planers and grinders

Maximized productivity by keeping detailed production records and identifying hold-ups

Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly

Read and interpreted blueprints and schematics for work to be performed

Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components

Tended operating machinery to identify equipment malfunctions and locate sources of product defects

Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences

Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues

Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times

Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations

Cashier, 03/2016 to 05/2017

Walmart – Columbus, GA

Counted cash in register drawer at beginning and end of shift

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

Reviewed and resolved differences between accounting information and cash drawer

Checked prices for customers and processed items sold by scanning bar codes

Checked identification for proof of age and refusing alcohol and tobacco sales to underage customers

Processed POS transactions, including checks, cash and credit purchases or refunds

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

Mentored new team members on POS system operation, customer service strategies and sales goals

Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance

Met and exceeded up-sell goals by highlighting target merchandise with strategic promotional approaches

Education

High School Diploma: 05/2012

G.W. Carver High School - Columbus, GA

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