Customer Service Live Chat

cleveland, USA, ***** • **********@*****.*** • 216-***-****

Arti Caro

Recruiter, Customer Service, Sales

Professional summary

Recruiter with 8+ years of experience in fashion merchandising and retail management, excelling in leadership, customer service, and creative problem-solving. Demonstrates strong interpersonal communication and organizational skills, consistently enhancing team quality and store aesthetics. Passionate about driving impactful recruitment strategies and fostering high-performing teams. Employment history

Fashion Merchandiser2022 - Present

WINSTON RETAIL

• Create category maps for brands and trends using internal tools, enhancing product placement.

• Research fashion and cultural trends to determine effective ad pricing and tiers.

• Merchandise client products in-store, showing significant visual improvements.

• Develop professional relationships with store personnel, ensuring smooth operations.

• Submit detailed online reports with high-quality photos after each store visit.

• Analyze fashion trends and market dynamics to optimize product placement strategies, enhancing brand visibility and sales performance for diverse clients.

• Drive impactful merchandising initiatives, transforming store layouts to maximize product appeal and boost client satisfaction through compelling before-and-after results.

• Cultivate strong relationships with store owners and staff, fostering a cooperative environment that facilitates seamless implementation of merchandising strategies.

• Pioneer creative category mapping techniques using internal tools, revolutionizing the approach to product classification and trend analysis in the fashion industry.

• Meticulously document store visits through comprehensive reports and high- quality photography, ensuring accurate representation of merchandising efforts and outcomes. Retail Assistant Manager2018 - 2022

WINDSOR fASHION

• Managed daily operations and delegated tasks, ensuring smooth store functionality.

• Implemented loss prevention measures, reducing shrinkage and controlling expenses.

• Conducted full-cycle recruiting, from direct sourcing to onboarding, enhancing team quality.

• Maintained visual merchandising standards, optimizing store layout and inventory management.

• Reported daily sales to District Manager, consistently meeting sales targets and goals.

• Streamlined operational efficiency, reduced shrinkage, and enhanced visual merchandising, directly contributing to store's consistent achievement of sales targets.

• Led full-cycle recruitment process, fostering a high-performing team aligned with company culture and sales objectives.

• Maintained meticulous daily communication with management, ensuring seamless information flow and prompt resolution of operational challenges.

• Implemented creative visual merchandising strategies, elevating store aesthetics and driving customer engagement to boost sales performance.

• Analyzed sales data to identify trends, adjusting strategies to consistently meet and exceed personal and store sales goals while maintaining high transaction values.

• Revamped visual merchandising strategies, elevating store aesthetics and customer engagement, directly impacting sales performance and inventory turnover. General Manager2016 - 2018

Anejo - Restaurant/Nightclub

• Directed interior design and layout for a new nightclub, achieving a unique and inviting atmosphere.

• Led team in developing decor and layout, enhancing customer experience and satisfaction.

• Managed staff recruitment, training, and scheduling, ensuring smooth operations and high service standards.

• Oversaw budget and cost control, optimizing expenditures and increasing profitability.

• Executed marketing and event planning strategies, boosting brand visibility and customer engagement.

• Spearheaded interior design for new nightclub, leading project team in layout and decor development while managing personnel and budget.

• Drove business growth through strategic marketing, social media campaigns, and event planning, enhancing brand visibility and customer engagement.

• Optimized operational efficiency by implementing cost control measures, negotiating with vendors, and streamlining purchasing processes.

• Cultivated high-performing team by recruiting, training, and managing front and back-of-house staff, fostering a cohesive work environment.

• Orchestrated comprehensive business development plan, leveraging networking opportunities and innovative event strategies to boost brand awareness.

• Spearheaded nightclub redesign, elevating ambiance and customer satisfaction while managing staff and budget to drive business growth and brand visibility. Education

Nursing Program 2010 - 2012

Cuyahoga Community College DistrictCleveland, Oh

2 years of college but did not graduate.

STNA Certificate 2012

Life & Health Insurance Licensed 2019

Skills

Communication, Leadership, Negotiation, Problem Solving, Creativity, Interpersonal Communication, Organization, Customer Service, Detail Oriented.

References

Courtney George, Manager at Windsor Clothing, (*********@********.***) 419-***-****); Diana Shaw, Home Inspector, 216-***-****).

Contact this candidate