OBJECTIVE
Dedicated professional with excellent problem-solving skills and mannerisms oriented towards business growth. Ambition and evolution oriented through successful compliance with organizational policies and procedures.
PROFILE
Well-organized, self-motivated, and creative individual highly adaptive to corporate environment successfully achieving sales targets cognizant with internal Policies and Regulatory Authorities. Team player with mentoring skills to keep team members motivated and focus oriented.
VALUES OFFERED
Enhancement of control environment, quality service and time/cost efficient processing.
Identifying leakages and overcharging by correspondents.
Real Management and leadership qualities resulting in motivation of staff members towards greater profitability.
Personalized customer relationship for growth in business opportunities.
PROFESSIONAL
Starlite Home Care, Inc. : Administrator
TAYLOR MICHIGAN
(MARCH 2010 – APRIL 2018)
Orchestrated profitable functionality of the home health services with high morals and strict adherence to the State and Federal Laws in the capacity of the Administrator.
Setting and successful achievement of targets / budgeting for the financial viability of the company.
Successful coordination with the accreditation agencies in winning the Elite Member’s Awards.
Human resource structuring with independent hiring / firing authority.
Maintenance financial records and liaison with CPA for filling yearly Taxes.
First Home Health Care, Inc. : Assistant to the Administrator
Southfield Michigan
(Oct. 2007 Feb. 2010)
The responsibility includes comprehensive Management
of employees, operations, accounts, payroll, community liaison & audits. Policy forming and implementation.
Processing and winning of appeals for the denied reimbursements up to the Additional Law Judge Level.
Metro Medical Supply & Equipment : Manager Operations & Accounts
Dearborn, Michigan
Managing employees and operations of the business including Bank Reconciliations, Accounts Receivable and compiling data for filling State / Federal Taxes. Medical coding and winning back denied claims.
Discount Auto Sales : Manager Collections & Custodian of Title Deeds
Houston, TX. USA
(Oct 2002 to Dec. 2003)
Trusted with custodian ship of title documents and bank reconciliation of the business accounts. Successfully, achieved compliance or repossession of assets from defaulting clients.
Bank Alfalah Limited – Karachi, Pakistan Jul 1997 - Aug 2000
Manager Consumer Banking (Apr 1999 – Aug 2000)
Responsible for managing the Consumer Banking Operations of the Main Branch in Karachi consisting of 35 staff members. The Branch enjoyed a deposit base of Rupees 6.00 Billion and a mix clientele of over 70,000 active accounts. Power of Attorney holder. Reduced audit objections by 80% through enhancement in staff members’ knowledge regarding operational regulations. The job also involved managing the daily cash requirements of eight other branches and keeping the management costs at the lowest.
Manager Policy, Procedure & Product Development Department (Oct 1998 - Mar 1999)
The aforementioned Department was an independent unit of Systems & Operations Division. Managed a six-member team responsible for writing the Banking Operations Manual. Also Liaison Manager responsible for review and sign off by KPMG for ISO compliancy.
The job also required:
Identifying and rectifying operational lapses.
Developing informatory write-ups for increasing staff awareness in relation to the ever-changing economic scenario. The write up on the launch of Euro (2000) was appreciated by the Management and was developed to a brochure form for mass circulation.
Development of policies involving operational banking activities and ensuring implementation of the same.
Analysis of products offered by the competitors. Innovating and launch of new products.
Involved in Business Process Re-engineering to improve upon customer service standards and to create a vibrant environment conducive to higher profitability.
Correspondence with reputed banks for winning credit lines.
Successfully carried out the additional task of a Coordinator between the Management and Human Resource Consultants for revamp of HR Policies.
Corporate Marketing (Jul 1997 - Oct 1998)
The assignment required introducing the nascent Bank to Multinationals and Corporations. Marketing Bank's Products & Services for winning over business conducive to profitability.
Managed multifaceted assignments successfully under the Managements of following banks:
Habib Credit & Exchange Bank Ltd. (Sep. 1991 – July 1997)
Bank of Credit & Commerce International (Overseas) Ltd. (Jan 1984 – Aug 1991)
ACADEMICS
Physical Therapy Assistant Program – 2 semesters completed - Henry Ford Community College - 2014
Baccalaureate of Science – Norra Reals College, Stockholm, Sweden - 1982
Certificate courses successfully achieved:
Course Title
Date Attended
Venue
Blueprint for OASIS Accuracy Workshop
10/09/2017
Michigan Home Care & Hospice Association, Okemos, Michigan
International Trade Finance
Dec 1990
BCCI Regional Training & Development Center, Karachi, Pakistan.
Securities for Bank Lending and Documentation.
June 1996
-- Do --
Financial Analysis
July 1996
-- Do --
Corporate Credit Evaluation & Loans Administration.
Feb.1997
Institute of Bankers in Pakistan, Karachi
IT KNOWLEDGE
Working knowledge of O/S Windows
Proficient with MS Word, Excel and Power Point
Familiar with Internet Navigation Applications
Daily usage of Web Communication Tools, e.g. E-mails and ICQ