Mr. Warrick Henry
Phenix City, Alabama 36870
Cellular Phone: 229-***-****
Email: ************@*****.***
EDUCATION:
Kendrick High School (1979 – 1983)
High School Diploma
Chattahoochee Valley Community College (1983 – 1984)
Georgia Southwestern State University (1984 – 1989)
South Georgia Technical College (2007 – 2008)
Allied Business School (2010)
Certified Home Inspection Certificate
Certified forklift operator (2024)
CAREER EXPERIENCE:
Middle Flint Behavioral Services (1990 – 1992)
Transportation
City of Americus (1992 – 2008)
Lead Meter Reader
Utility Meter Services
Meter Reader (2008 - 2010)
Buffalo Rock (2011 - 2023)
Asset Delivery & Route Sales
City of Phenix City (August 2023 - May 2024)
Meter Technician
DUTIES AND RESPONSIBILITIES:
(AS LEAD METER READER)
Drives an assigned service truck and travels on a scheduled route throughout the city
Review water usage reports
Reads water and gas meters
Record meter readings and enters data into a portable, automated database
Loads and unloads meter route information to and from portable system
Check drop boxes daily
Inspect, repairs, cleans, maintains and replaces residential meters
Customer Service: Responds to complaints regarding meter operations and/or requests for service calls
Investigates operating conditions of meters; reports problems and/or needed repairs
Connect/disconnect water services
Check drop boxes daily
Responds to customer questions and explains program policies and procedures
Discusses bills with customers who feel they have been billed incorrectly
Contact vendors with concerns about equipment
Prioritizes work orders and records route information
Provides guidance and direction to less experienced Meter Readers
Train new employees
Maintains trip logs and other repair documentation
Completes and files work orders and related documentation
Performs preventive and routine maintenance on assigned truck and equipment
Prepares truck maintenance reports
Adheres to all safety practices
DUTIES AND RESPONSIBILITIES:
(AS Asset Delivery and Route Sales)
Drink and snack vending machines
Loading and unloading truck
Maintenance: Servicing and cleaning machines
Collect money from machines
Handle and respond to customer concerns (Customer Service)
Train and mentor new employees
Professional Development Training / Certification:
Completed CPR-First aid training course (2008)
Completed defensive driving course
Member of Leadership Sumter Team (2007 – 2008)
Certified forklift operator (2024)
Professional Affiliations/Organizations:
Georgia High School Athletics Association (GHSA)
(Certified Basketball and Baseball Official)
President of Home Owners Association (HOA)