Rasheeda Robinson
**** *** **. ** ***. *** • Washington, D.C. 20019
(M) 202-***-**** • (E) ******************@*****.***
SKILLS
●Triage
●Venipuncture
●Injections
●EKGs
●Urinalysis
●Charting
●Patient Scheduling
●Patient/Infant Care
●Microsoft Office Suite
●Vision/Hearing Test
●Electronic Health Records
●HIPAA Certified
EDUCATION & CERTIFICATIONS
Prospect College – Washington, D.C. June 2016
Medical Assistant Certification
HIPAA & OSHA Training Certification
American Red Cross – Washington, D.C. May 2016
CPR / First Aid / AED Certified – Expires 05/2018
United Plan Organization-Washington, D.C. July 2017
Food Handlers-Expires 07/2022
Cardozo Senior High School – Washington, D.C. June 2010
High School Diploma
WORK EXPERIENCE
Kids Come First - Washington, D.C. August 2017- Present
Teacher Assistance
●Provide daily assistance and support to teacher
●Interact with the children
●Partner with parents to support and guide there child with development
●Assist with preparing and serving Breakfast, Lunch, and Snack
Change for Life Wellness Anesthetics – Washington, D.C. May 2016 – June 2016
Medical Assistant Externship
●Greeted patients and performed patient intake and registration and checked them in for their appointments scanning ID’s and insurance cards
●Answered phones, scheduled appointments, received and processed co-payments, filed charts, and distributed literature to patients
●Inquired on the purpose of the patients visit and performed vital sign triage on patients recording blood pressure, pulse, height and weight
●Explained procedures to patients and performed phlebotomy blood draws utilizing venipunctures and butterfly techniques
●Labeled blood and urine samples and prepared them for shipment to labs
●Ensured exam rooms and equipment were sanitized, sterilized, stocked and ready for use
●Scheduled patient appointments and utilized EMR system to update patient records
Best Buy – Washington, D.C. September 2010 – September 2013
Customer Service Representative
●Received the Bronze Award for delivering Best Customer Service for the month of June 2013
●Answered customer phone calls regarding online orders and assisted with processing pick up times and inventory availability
●Welcomed and assisted customers with locating store merchandise, responded to their questions, and escalated concerns to store manager if needed to ensure customer satisfaction
●Processed customer merchandise transactions and gift card purchases, assisted with additional warranty information, returns, and Best Buy card programs
VOLUNTEER EXPERIENCE
Garfield Recreation Center – Washington, D.C. September 2009 – March 2010
●Interacted and tutored children with their homework and activities
Walk for the Homeless – Washington, D.C. August 2006 – September 2008
●Prepared and served food to the under-served population of D.C.