Customer Service Hotel Management

R K SANTHOSH

Mayiladuthurai, Tamil Nadu

OBJECTIVE

Highly motivated and enthusiastic BSc Hotel Management graduate seeking an entry-level position in the hospitality industry to utilize my knowledge, skills, and passion for delivering exceptional guest experiences. Committed to providing outstanding customer service, ensuring guest satisfaction, and contributing to the overall success of the hotel.

CONTACT

MOBILE:

+91-936*******

EMAIL:

****************@*****.***

LANGUAGE

English

Tamil

ACHIEVEMENTS

International conference meeting

Flower arrangement certificate

Food preparation of processing certificate

EDUCATION

Bachelor of Science in Hotel Management [2021 - 2024]

Jamal Mohamed College [Trichy, Tamil Nadu]

Grade: 80% (Up to 4 semesters)

SKILLS

Exceptional customer service skills with a focus on guest satisfaction

Strong knowledge of hotel operations and industry trends

Proficient in using property management systems (PMS) and other hotel software

Excellent verbal and written communication skills

Ability to multitask and work effectively in a fast-paced environment

Attention to detail and strong organizational skills

Team player with the ability to collaborate effectively with colleagues

Problem-solving and decision-making skills

RELEVANT COURSEWORK

Hospitality Operations Management

Food and Beverage Management

Front Office Operations

Housekeeping Management

Event Planning and Management

Marketing and Sales in the Hospitality Industry

REFERENCE

ADVANTAGE FOOD PVT.LTD

F&B Service

YOGANATHAN (Sir)

Mobile: +91-850*******

Contact this candidate