Laura McLaughlin
Odon, IN ***** 812-***-**** ******************@*****.***
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Organized and Detail-Oriented
Building Rapport and Credibility
Calm and Effective Under Pressure
Conflict Mediation
Data Evaluation
Workflow Optimization
Expense Reporting
Travel Coordination
Spreadsheet Management
Microsoft Outlook
Training and Coaching
Professional Communication
Critical Thinking
Data Entry and Maintenance
Multitasking and Prioritization
Planning & Organizing
Production Monitoring
Workplace Safety
Quality Control
Evaluating Employee Work
Work History
SHIPPING ADMINISTRATIVE ASSISTANT, 04/2023 – 03/2024
Temporary Position
Corteva – Switz City
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Logistics Planning and Scheduling.
Created 10-20 daily deliveries using SAP Software.
Maintained Safety and Compliance with all customers.
Complied with all DOT guidelines for 100's of overseas shipping and receiving containers.
Developed strategies to streamline and improve office procedures.
OPERATIONS TEAM LEAD, 10/2020 - 03/2023
PTS Corp – Bloomington
Motivated and trained 30-70 employees to maximize team productivity.
Managed internal operational standards and productivity targets.
Encouraged and promoted ideas aligned to business needs and benefits.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Analyzed department metrics and performance and reported findings to management.
Enhanced operational performance and reduced labor expenses 30% by developing and optimizing standard practices.
Devised and implemented processes and procedures to streamline operations.
Maintained database systems to track and analyze operational data.
Developed effective improvement plans in alignment with goals and specifications.
TRAINING MANAGER, 02/2019 - 10/2020
Blue Ribbon Puppies – Odon
Conducted orientation sessions and organized on-the-job training for new hires.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Trained new hires to perform cross-training exercises with experienced workers.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Monitored and evaluated training performance to determine quality and cohesiveness.
Conducted research and analysis of learning needs of employees to develop targeted training programs.
Reviewed and edited all training materials for accuracy and company policy compliance.
Developed departmental systems and procedures to better align workflow processes.
PRODUCTION TEAM LEAD, 02/2018 - 02/2019
Futaba Indiana Of America – Vincennes
Organized work to meet demanding production goals.
Planned, scheduled, and delegated daily work to team of employees.
Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
Maintained quality assurance and customer satisfaction objectives.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Met production targets and tight deadlines by collaborating closely with team members.
Education
Associate of Arts: Business Administration And Management, 12/2008
Mississippi Gulf Coast Community College - Gulfport, MS