Administrative Assistant Sales Coordinator

APRIL R. GRIGGS

Enfield, CT ***** 860-***-**** ********@*******.***

SALES COORDINATOR/ADMINISTRATIVE ASSISTANT

Detail-oriented and organized Sales Coordinator/Administrative Assistant with over 15+ years of experience in supporting sales teams and managing administrative functions. Proven ability to streamline processes, enhance communication, and drive operational efficiency. Proficient in CSG and Microsoft Office Suite, with strong skills in data analysis and reporting. Excellent interpersonal and multitasking abilities, dedicated to providing exceptional customer service and ensuring seamless sales operations. Adept at coordinating meetings, managing schedules, and handling correspondence, with a focus on fostering positive relationships with clients and colleagues. Computer Software: Microsoft Word, Excel, PowerPoint, Outlook, Teams, Einstein 360, Adobe 7, Mainframe, HTML, and Netscape.

CORE COMPETENCIES

Office Administration Analytical Skills Staff Recruitment/Training CRM Proficiency

Sales Support Customer Service and Support Payroll Administration Public Speaking Data Entry

PROFESSIONAL EXPERIENCE

Sales Coordinator 3, Product Sales Support & Analysis

Comcast, Berlin, CT 2010 - 2024

Evaluated sales performance data to uncover trends, opportunities, and potential areas for enhancement.

Supported sales teams with administrative tasks such as coordinating meetings, maintaining calendars, and arranging travel logistics.

Managed and refreshed sales databases, monitored sales performance metrics, and created reports to evaluate effectiveness of the sales team.

Facilitated sales order processes, created quotations, and managed invoicing to ensure timely delivery of products and services.

Responded to customer inquiries and resolved issues related to sales, products, or services, frequently acting as a bridge between customers and the sales team.

Assisted in organizing sales activities by preparing presentations, proposals, and sales materials, in addition to coordinating trade shows and events.

Handled customer inquiries and resolved issues concerning sales, products, or services, frequently acting as an intermediary between customers and the sales team.

Aided in coordinating sales initiatives by creating presentations, proposals, and sales materials, as well as organizing trade shows and events.

Supported training of new sales team members on procedures, systems, and best practices within the department.

Worked alongside sales managers to create sales forecasts and assist in the planning of sales strategies and campaigns.

Helped monitor and manage sales budgets and expenses to ensure the sales team adheres to financial guidelines.

APRIL R. GRIGGS

Enfield, CT 06082 860-***-**** ********@*******.*** Page 2

PROFESSIONAL EXPERIENCE CONTINUED

Sales Coordinator 2, Product Sales Support & Analysis

Comcast, Berlin, CT 2009 - 2010

Produced consistent reports on sales performance, forecasts, and product trends to support decision-making and strategic planning.

Delivered extensive support to the sales team by creating sales presentations, proposals, and contracts for product offerings.

Remained updated on Comcast products and services to ensure the sales team and customers received accurate information.

Created periodic reports on sales performance, forecasts, and product trends to assist with decision-making and strategic planning.

Helped manage customer relationships by responding to inquiries, offering product information, and promptly resolving issues.

Supported tracking of sales budgets and expenses to ensure that spending remains within financial guidelines.

Identified and proposed process enhancements to improve efficiency and effectiveness of sales operations.

Human Resources – Recruiter 2006 - 2009

Comcast, Enfield CT

Recruiting - screening & interviewing job applicants to place newly hired workers in jobs

Set up Testing (PSI) Set up classes for training

Background Checks & Drug Screening

Worked at Job Fairs & Set up tables for the events

Arranging Interviews

Reviewing Resumes

EDUCATION

High School Diploma

Enfield High School

SOFTWARE SKILLS

Microsoft Visual Basic 6.0, HTML, Microsoft Office XP, Microsoft Office 2003 – Access, Excel, Word, PowerPoint, Outlook, Adobe 7, and Netscape.

Contact this candidate