Customer Service Care
Resume:
Lexis Roberts
Dallas, TX *****
**************@*****.***
I enjoy helping others and talking to new people.
With over 5 years of experience in customer care & improving customer satisfaction (remote and onsite). I am confident that my skills and experience make me an ideal candidate. Best Method of contact is email/text
Thank you for your consideration.
Authorized to work in the US for any employer
Work Experience
Customer Service / Representative
Farmers Insurance-Athens, TX
September 2018 to November 2023
Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience / Maintained accurate records of customer interactions and transactions / Adhered to customer service standards and corporate policies to ensure customer satisfaction Still attending (2 days a week)
Limited medical radiologic technologist (LMRT)
Customer Service Representative
Maximus-Texas
April 2014 to September 2017
Call center for the HHSC.
Education
High school diploma
Penn Foster High School - Athens, TX
Skills
• Computer skills
• Microsoft Word
• Office experience
• Phone Etiquette
Certifications and Licenses
Driver's License
Contact this candidate