Human Resources Assistant Director

WILLIAM M. SULLIVAN, SR.

** ******** ******, ********, *** YORK 10968

Cell: 845-***-**** E-Mail: **************@*****.*** PROFILE

Assistant Director of Employee & Labor RelaƟons / Labor RelaƟons Specialist with extensive, accountable leadership experience providing support to union and non-union employees. A results-driven Manager skilled at labor contract negoƟaƟons, grievance review and collecƟve bargaining. A dedicated leader with abiliƟes to promote cohesive relaƟons between labor and management, invesƟgate issues and equitably resolve conflicts. KEY QUALIFIERS

PROVEN EMPLOYEE & LABOR RELATIONS MANAGEMENT / HUMAN RESOURCES SKILLS MULTI-TASKING TEAM LEADER / TRAINER

EFFECTIVE COMMUNICATOR / NEGOTIATOR CREATIVE BUSINESS STRATEGIST

ORGANIZED PLANNER / DECISION MAKER INTERACT PROFESSIONALLY AT ALL LEVELS PROFESSIONAL EXPERIENCE

MAIMONIDES MEDICAL CENTER, Brooklyn, NY 08/23 to 08/24 Assistant Director of Employee & Labor RelaƟons

• Worked with the Assistant Vice President of Human Resources in Labor RelaƟons maƩers throughout the medical center.

• InvesƟgated and resolved employee complaints and grievances for several unions represented within the hospital.

• Collaborated with outside counsel on any labor and employment liƟgaƟon.

• Consulted with management on disciplinary issues and contract and policy interpretaƟon.

• Established and maintained cohesive labor / management relaƟons.

• Communicated the hospital’s vision statement and organizaƟonal goals to all staff.

• Ensured staff received mandated in-servicing training in Safety, Quality Assurance, Risk Management, Customer Service, InfecƟon Control and any other applicable in-service training as needed.

• Incorporated the Medical Center’s Customer Service and OrganizaƟonal goals in developing or revising departmental policies and systems; conƟnuously reviewed the service delivery process to exceed customer expectaƟons.

• ParƟcipated in conferences, workshops and other professional development acƟviƟes to remain current on new trends. PHYSICIAN AFFILIATE GROUP OF NEW YORK, P.C., Bronx, NY 08/21 to 05/23 Site Labor and Employee RelaƟons Manager

• Managed labor and employee relaƟons at an assigned site for this major mulƟ disciplinary healthcare provider wih twelve groups within the greater New York metropolitan area.

• Worked with union and non-union employees; provided oversight for employee grievances, terminaƟons, operaƟonal issues with contractual impact and any changes to schedules or services.

• Maintained in-depth knowledge of legal requirements related to employee management and regulatory compliance.

• Reviewed and responded to employee claims or grievances and NY Labor Department inquiries,

• Analyzed complex labor and employee relaƟons issues; conducted invesƟgaƟons and iniƟated equitable resoluƟons.

• Partnered with Corporate Human Resources, Legal Department and corporate management to improve work relaƟons, build morale and increase overall producƟvity.

• Produced regular updates and monthly reports for management analysis and review.

• Provided performance management support to company leaders to reduce legal risks and ensure regulatory compliance. WESTCHESTER MEDICAL CENTER, Valhalla, NY 09/19 to 08/21 Labor RelaƟons Manager

• Interpreted and implemented CollecƟve Bargaining Agreements on union and management pracƟces, wages and salaries, etc., and ensured compliance with the union’s negoƟated contract.

• Managed grievance procedures and resolved complaints resulƟng from issues or disputes with unionized employees applicable to the collecƟve bargaining agreement or work rules and interpretaƟon of the contract.

• Advised management to ensure compliance with the contract and consulted with execuƟve management to obtain input on personnel policies; parƟcipated with developing and implemenƟng labor relaƟons policies and procedures.

• Prepared data for management in collecƟve bargaining and assisted with negoƟaƟng collecƟve bargaining agreements.

• ProacƟvely parƟcipated in all employee invesƟgaƟons and disciplinary proceedings.

• Worked in tandem with hospital corporate management in all labor relaƟons maƩers. CONTINUED…

William M. Sullivan, Sr. - 2 - Résumé

PROFESSIONAL EXPERIENCE (conƟnued)

HR LABOR CONSULTANTS, INC., Staten Island, NY 12/17 to 09/19 Labor RelaƟons ConsulƟng Specialist

• Met with senior management of companies undergoing potenƟal unionizaƟon or experiencing labor disputes, to evaluate their company and advise them on methods for curtailing union acƟviƟes.

• Consulted with those company employees aƩempƟng to unionize, to advise them on the potenƟal piƞalls and obstacles they would encounter in becoming unionized.

• Advised client management on maƩers perƟnent to the administraƟon of contracts and grievance procedures.

• DraŌed contract proposals or counter-proposals of collecƟve bargaining or other labor negoƟaƟons.

• Mediated discussions between employers and employees to aƩempt to reconcile any differences.

• NegoƟated collecƟve bargaining agreements; recommended collecƟve bargaining strategies and objecƟves.

• Prepared evidence for disciplinary hearings including preparing witnesses to tesƟfy.

• Trained client management on labor relaƟons topics i.e., working condiƟons, safety, EEO pracƟces, etc. UPSTATE SERVICES GROUP, LLC, Spring Valley, NY 01/13 to 12/17 Employee RelaƟons Manager

• Conducted monthly staff meeƟngs for 17 union-free nursing homes throughout New York State, owned or managed by this company that provides contracted operaƟonal management services for nursing home faciliƟes.

• Provided ongoing training for nursing home management in employee relaƟons and management pracƟces.

• Addressed and remedied any employee conflicts; negoƟated labor contracts as warranted.

• Reviewed and updated policies with Human Resource Directors at each facility.

• Worked collaboraƟvely with management on any disciplinary or contract violaƟon issues.

• Ensured all nursing homes conformed to labor agreements. UNITED PUBLIC SERVICE EMPLOYEES UNION, Ronkonkoma, NY 09/08 to 2012 Labor RelaƟons Specialist / Business Agent

• NegoƟated labor contracts and reviewed / filed grievances on behalf of 1000+ union members in the tri-state area, comprised of social workers, registered nurses, clerical, operaƟons, maintenance, librarians, transportaƟon, educaƟonal classroom aides / assistants, food service workers, etc., for this naƟonal union with more than 25,000 members.

• AƩended grievance hearings and arbitraƟon proceedings; provided problem resoluƟon for members.

• Promoted operaƟonal cohesiveness between labor and management. OFFICE & PROFESSIONAL EMPLOYEES INTERNATIONAL UNION (OPEIU), Union, NJ 06/04 to 09/08 Labor RelaƟons Specialist / Business Agent - LOCAL 32

• Provided support and labor negoƟaƟons for 6000 members (hospitals, medical clinics, credit unions, shipping, transportaƟon, higher educaƟon, uƟliƟes, etc.) in the New York and New Jersey area, with employees comprised of physicians, nurses, pharmacists, chiropractors, appraisers, podiatrists, clinical social workers, teachers, etc.

• NegoƟated labor contracts for new members; parƟcipated at grievance and collecƟve bargaining meeƟngs. EDUCATION

State University of New York at Purchase, Purchase, NY BS CommunicaƟons…Graduated December 2005

MILITARY

United States Navy

RANK: E-5, PeƩy Officer 2nd Class DUTY: OperaƟons Specialist DISPOSITION: Honorable Discharge

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