AMANDA FAULKNER
Cleveland, Texas *****
**********@*****.***
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am very dependable, and always early. I am good at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I work extremely well with others and once i learn something I have it. Cross-Functional Team Management
Employee Scheduling
Product Analysis
Market Growth
Verbal and Written Communication
Vendor Negotiations
Project Planning
Product Costing
Profit and Loss Accountability
Labor Cost Controls
Team Leadership
Safety Protocols
Performance Evaluations
Communication Skills
Time Management
Purchasing and Planning
Budgeting and Cost Control
Strategic Planning
Sales Strategies
Sales Presentations
04/2023 to 10/2023
REVENUE STREAMS SOLUTIONS
Austin, TX
Territory Sales Manager
Created and managed relationships with key customers in the region. Analyzed customer feedback to identify potential opportunities for increasing sales. Conducted market research to identify new business opportunities within the territory. Developed and implemented sales plans to achieve regional goals. Provided technical advice and product training to customers and staff on product features, benefits, and uses. Resolved customer complaints promptly by providing accurate information about products or services. Presented products and services to prospective customers. Educated customers on product features and use to provide optimal service. Discovered sales opportunities by showcasing products and services to interested clients. Analyzed potential sales opportunities and call plan. Stayed current on competitor sales, prices and products. Negotiated pricing, terms, and implementation dates. 04/2023 to 10/2023
REVENUE STREAM SOLUTIONS
Houston, TX
Territory Sales Manager
Presented products and services to prospective customers. Educated customers on product features and use to provide optimal service. Prospected, identified and cultivated relationships with contacts to promote product lines and solutions. Went to locations and met with realtors to look at possible locations for my company Made sure the the location was big enough / cost efficient and look at all the damage if any to determine if location was worth pursuing
Had a partner Conner, he did the paper work . We had great back and forth communication skills. Zoom meetings twice a week with owner to go over locations found, and if he approved it we started paper work. We always had to make sure we had Lease rate, Lease term, Net and sometimes cap rate. MARSHALLS TAVERN
Conroe, TX
SUMMARY
SKILLS
EXPERIENCE
General Manager 08/2019 to 03/2023
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits Weekly schedule and payroll were also included / EOM / DSR and count money every morning. Monthly PO's Liquor and beer inventory every Monday, send it to cooperate and put in orders for the week. Managed purchasing, sales, marketing, Entertainment and events and made sure we stayed on a budget. Handled problematic customers and employees
Assist lower-level employees and maintain excellent customer service and making sure they were up to company standards
Credit card disputes Weekly zooms with corporate Interacted well with customers to build connections and nurture relationships
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports /Done weekly Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Trained and guided team members to maintain high productivity and performance metrics Trained new employees on proper protocols and customer service standards Negotiated price and service with customers and vendors to decrease expenses and increase profit. 06/2018 to 06/2019
PORK'S BAR
Cleveland, TX
Bartender
Upheld strict regulations for safe alcohol service and food safety Kept bar presentable and well-stocked to meet customer needs Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders Assisted with inventorying beverage stock and bar supplies Followed alcohol awareness procedures for preventing excessive guest intoxication. 07/2018 to 05/2019
VFW 4709
Conroe, TX
Bartender
Kept bar presentable and well-stocked to meet customer needs Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas. 05/2017 to 03/2018
GAME ON SPORTS BAR & GRILL
Conroe, TX
Bartender
Kept bar presentable and well-stocked to meet customer needs Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
Adhered to state laws regarding alcoholic beverage services and customer regulations Mixed unique and interesting cocktails for customers, including bar specials Assisted with inventorying beverage stock and bar supplies Served high customer volumes during special events, nights, and weekends. 02/2013 to 06/2017
SPLENDORA ISD
Splendora, TX
Substitute Teacher, K-12
Enforced school and class rules to maintain order in classroom Maintained day-to-day classroom management and discipline to promote learning initiatives Provided instruction for students in core subject areas Followed classroom plans left by class teacher to continue student education and reinforce core concepts Adapted lesson plans and student activities to meet needs of students with special learning needs Supervised lunchroom and recess activities.
DIPLOMA 01/2012
EDUCATION AND TRAINING
Marque Learning Center, Houston, TX
Wes Rowe 512-***-****
Known Wes for about 6 Years. He was the Main tech guy. Worked with him while at Marshalls Tavern and Revenue Stream Solutions.
Conner Jackson 713-***-****
We worked together for about 4 months at Revenue Stream Solutions as a team Beth Dobins 325-***-****
Beth was my assistant Manager at Marshalls Tavern for about a year. We both ended up in the sales department, and even though she had moved to Colorado we would sit on the phone for hrs looking for locations for her . We have always worked well together
Joshua Mitchell 936-***-****
He was one of my employees. He worked for me for about 8 months then I was promoted to sales. October 23, 2023
RE: Amanda Faulkner
To Whom it May Concern:
We are a high-end, turn-key service company focused on installing and maintaining technology for bars, restaurants and smaller music venues. From POS systems to stage
& light setups we do it all. We also operate about a dozen bars around Texas. Though I have never been Amanda's actual supervisor I have worked with her day in and day out for more than six years; mostly problem-solving venue technology issues and helping to guide her as she handled crisis situations. I have observed that Amanda seems to thrive on encountering and ultimately mastering new situations. She adapts quickly and improves but is also not afraid to ask for guidance in unfamiliar territory. She works well with others and is great with our clients. Amanda's capabilities go far beyond her work ethic. She is well-rounded, extremely intelligent, well-spoken and just a pleasure to be around. Her honesty, integrity and work ethic are far above most people I know. Amanda will excel at everything she does and has my highest recommendation. Sincerely,
Wes Rowe
Director of Technology & Support
Songwriters Across Texas, LLC
***@**********************.***
Songwriters Across Texas, L.L.C. PO Box 1628 Round Rock TX 78680 512-***-**** REFERENCES
LETTER OF RECOMMENDATION